Housing Programs Lead — Case Management & Compliance

UNAVAILABLE; Kirkland (WA); On-site; USD 65,000 - 75,000; Full time

Job summary

Coordinated Care Agency in Kirkland, WA seeks a Program Manager to oversee daily operations of a housing-focused program serving highly vulnerable individuals. You will supervise 4–5 housing case managers, ensure compliance with grant requirements, and advocate for clients while maintaining accurate documentation.

This full-time role offers a comprehensive benefits package and a compensation range of $31.23–$34.74 per hour, DOE, plus opportunities to impact anti-racist practices and

Qualifications

• Bachelor's degree in social services or a related field.
• At least one year of experience in direct provision of social services, preferably with homeless people.
• Ability to adapt and respond to different people and situations through a trauma-informed lens.
• At least one year of supervision experience.
• Ability to work evenings and weekends as needed.
• Experience or knowledge of crisis intervention and harm reduction.

Responsibilities

• Provide direct supervision to program Case Managers and interns.
• Oversee daily program operations, staffing, scheduling, and staff performance.
• Manage client data entry and billing in the agency databases.
• Ensure contract goals are met, including exiting participants to permanent housing.
• Collaborate with community partners and participate in provider meetings.

Skills

Supervision experience

Trauma-informed approach

Communication skills

Microsoft Office proficiency

Education

Bachelor's degree in social services or related field

Master’s degree in Social Work (preferred)

Tools

Microsoft Office Suite

Job description

Coordinated Care Agency in Kirkland, WA seeks a Program Manager to oversee daily operations of a housing-focused program serving highly vulnerable individuals. You will supervise 4–5 housing case managers, ensure compliance with grant requirements, and advocate for clients while maintaining accurate documentation.

This full-time role offers a comprehensive benefits package and a compensation range of $31.23–$34.74 per hour, DOE, plus opportunities to impact anti-racist practices and