Housing Programs Administrative Coordinator

Claratel Behavioral Health; Stone Mountain (GA); On-site; USD 36,000 - 52,000; Full time

Job summary

Claratel Behavioral Health is seeking an Administrative Assistant for Housing & Specialty Programs to coordinate client services, admissions, housing records, and program communications. This role serves as a central point of contact for Case Managers, landlords, DBHDD, front desk staff, and external partners.

The ideal candidate is highly organized, discreet, and proficient with Zendesk, GAMMIS, Microsoft Outlook/Word/Excel, and data entry.

Qualifications

• High school diploma or equivalent required.
• Preferred: associate or bachelor’s degree in business/health administration.
• Minimum two years in administrative, healthcare, behavioral health, housing, or related program support.
• Experience with HUD, DBHDD, Medicaid or publicly funded programs preferred.
• Proficient with Outlook, Word, Excel, Teams.

Responsibilities

• Coordinate client and staff communications, ensuring confidentiality.
• Maintain accurate client and program records and supporting documentation.
• Support admissions, enrollment, and housing eligibility documents.
• Monitor tickets and inboxes; route to appropriate staff.
• Assist with housing inspections, renewals, and DBHDD reporting.
• Maintain staff directory and on-call coordination.

Skills

Communication

Organization

Attention to detail

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Zendesk

GAMMIS

DBHDD systems

Client records management

Confidentiality

Time management

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

Zendesk

GAMMIS

DBHDD systems

Microsoft Office

Job description

Claratel Behavioral Health is seeking an Administrative Assistant for Housing & Specialty Programs to coordinate client services, admissions, housing records, and program communications. This role serves as a central point of contact for Case Managers, landlords, DBHDD, front desk staff, and external partners.

The ideal candidate is highly organized, discreet, and proficient with Zendesk, GAMMIS, Microsoft Outlook/Word/Excel, and data entry.