Housing Program Assistant I - Field & Office

County of Riverside; Indio (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

County of Riverside’s Housing and Workforce Solutions (HWS) is seeking a Housing Program Assistant I to support the Housing Authority Division in Indio. The role blends office clerical work with field inspections, including move-in verifications and documentation to ensure HUD standards are met.

The incumbent will handle inquiries, process applications, coordinate mail and reports, and assist with data entry and scheduling.

Qualifications

• Possession of a high school diploma or equivalent (e.g., GED).
• Experience in clerical tasks and public-facing roles is preferred.
• Ability to type 35 WPM and manage basic data entry
• Familiarity with housing programs and eligibility processes is a plus.

Responsibilities

• Handle clerical tasks, answering inquiries, and providing customer service on housing matters.
• Dispatch housing eligibility questionnaires, submit service requests, and generate reports.
• Perform data entry, coordinate mail distribution, handling postage, and maintain filing systems.
• In the field, conduct move-in inspections to ensure compliance with HUD requirements and document findings.

Skills

Clerical duties

Data entry

Customer service

Phone etiquette

Spanish preferred

Education

High school diploma or GED

Tools

MS Office

Database systems

Job description

County of Riverside’s Housing and Workforce Solutions (HWS) is seeking a Housing Program Assistant I to support the Housing Authority Division in Indio. The role blends office clerical work with field inspections, including move-in verifications and documentation to ensure HUD standards are met.

The incumbent will handle inquiries, process applications, coordinate mail and reports, and assist with data entry and scheduling.