Housing Programs Assistant I — Field & Office Support

County of Riverside; California; Hybrid; USD 40,000 - 55,000; Full time

Job summary

The County of Riverside's Housing and Workforce Solutions (HWS) Housing Authority Division seeks a Housing Program Assistant I for the Indio office. The role balances office and field duties, handling inquiries, customer service, data entry, and coordinating inspections.

The position involves move-in inspections to ensure compliance with HUD standards, documentation of deficiencies, and collaboration with applicants and housing staff.

Qualifications

• Education: High school diploma or GED.
• Experience with clerical tasks and data entry.
• Knowledge of housing programs and public service procedures.
• Ability to type 35 WPM and maintain records.

Responsibilities

• Provide clerical support including typing, filing, data entry, and basic bookkeeping.
• Answer telephone calls; screen and direct inquiries to Housing Authority staff.
• Explain Housing Authority policies and mail information to applicants.
• Receive and input waiting list registrations; manage changes in the database.
• Run background checks for applicants as needed.
• Handle office mail, faxes, and document distribution.

Skills

Clerical duties

Data entry

Customer service

Property inspections

Move-in inspections

Typing 35 WPM

Education

High school diploma or equivalent

Job description

The County of Riverside's Housing and Workforce Solutions (HWS) Housing Authority Division seeks a Housing Program Assistant I for the Indio office. The role balances office and field duties, handling inquiries, customer service, data entry, and coordinating inspections.

The position involves move-in inspections to ensure compliance with HUD standards, documentation of deficiencies, and collaboration with applicants and housing staff.