Housing Assistant

Housingconsortium; Washington; On-site; USD 38,000 - 54,000; Full time

Job summary

King County Housing Authority (KCHA) is recruiting for a Housing Assistant to join the Housing Choice Voucher Department, supporting the delivery of services that help households access and maintain affordable housing. As a key contact for clients, landlords and community partners, the Housing Assistant ensures a smooth, responsive experience by providing program support and high-quality customer service.

Responsibilities include collecting, processing and verifying client documentation;

Qualifications

• Detail-oriented professional with public service mindset.

Responsibilities

• Provide program support, process and verify client documentation.
• Deliver high-quality customer service across in-person, email, and written channels.
• Collect, process and verify client documentation; contact third-party sources for verifications.

Job description

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King County Housing Authority (KCHA) is recruiting for a Housing Assistant to join the Housing Choice Voucher Department, supporting the delivery of critical services that help individuals and families access and maintain affordable housing. As a key point of contact for clients, landlords, and community partners, the Housing Assistant plays an essential role in ensuring a smooth and responsive experience by providing program support, processing documentation, and delivering high-quality customer service across a variety of channels. This position is ideal for detail-oriented professionals who are committed to public service and thrive in a fast-paced, customer-focused environment.

Responsibilities for Housing Assistants may include collecting, processing and verifying client documentation; contacting third party sources for verifications based on outlined criteria. Additionally, the Housing Assistant will provide customer service and program support in-person, via email, and various written correspondence. Multiple positions may be filled through this process.