Housing Operations Specialist

Angelo State University; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

A leading university is seeking a Housing Operations Specialist to oversee business and administrative operations. This role involves managing financial accounts, supporting HR processes, and conducting analytics to improve operations. The ideal candidate will have a strong background in office management, excellent communication skills, and a relevant degree. This position offers an opportunity to contribute to a vibrant academic community while ensuring effective project management and compliance.

Qualifications

• Bachelor’s degree in Business, Accounting, Finance, or related field required.
• 5+ years of office management or related experience preferred.

Responsibilities

• Maintain and reconcile departmental financial accounts and records.
• Manage day-to-day operations of offices/programs.
• Research, collect, analyze, and provide reports on various trends.

Skills

Organizational Skills

Communication Skills

Leadership Skills

Problem-Solving Skills

Time Management

Customer Service Skills

Education

Bachelor’s degree in Business

Master’s degree in Business

Tools

Microsoft Office Suite

Banner

Cognos

Job description

The Housing Operations Specialist has primary responsibilities in Accounts, Budgets, Contracts; Business and Administrative Operations; Analytics; and Project Management. The Housing Operations Specialist is responsible for providing high-level business and administrative operations for their assigned areas. The Housing Operations Specialist is supervised by the Assistant Director of Housing Operations.

Typical Duties/Job Duties

Accounts/Budgets/Contracts:

• Maintain and reconcile departmental financial accounts and records, including monthly revenue and expense record reconciliation.
• Assist in the preparation of budgets and/or strategic plans, analysis and preparation of annual budget documents, budgetary transfers, and current spending patterns.
• Assist in the development, management, and auditing of departmental contracts, MOUs, and other agreements.
• Audit and verify vendor invoices for accuracy of goods/services delivered.

Business and Administrative Operations:

• Manage day-to-day operations of offices/programs, support HR processes such as ePAFs and timesheets, and manage travel arrangements, and purchase requisitions.
• Review office policies and procedures to ensure effectiveness and compliance, maintain accurate records and databases to support reporting and audits.
• Disseminate information regarding university policies and procedures to key stakeholders and arrange training related to compliance regulations and university standards.

Analytics:

• Research, collect, analyze, and provide reports, including but not limited to occupancy trends, financial/budgetary trends, revenue projections, resident satisfaction/wellness, program evaluations, and residential facilities trends.
• Create strategic dashboards and complex reports based on goals and key performance indicators and support business needs for day-to-day operations and identify trends to improve business processes.

Project Management:

• Assist with the implementation of various projects, ensuring project teams have necessary resources, including equipment and materials, to complete their tasks.
• Ensure effective completion of projects and deliverables meet the required standards and specifications, including tracking expenses and managing invoices.

Knowledge, Skills and Abilities

Knowledge:

• Office Administration: Understanding of office procedures, policies, and best practices.
• Human Resources: Basic knowledge of HR functions, including recruitment, onboarding, and employee relations.
• Financial Management: Familiarity with budgeting, accounting principles, and financial reporting.
• Technology: Proficiency with office software (e.g., Microsoft Office Suite) and office equipment.
• Compliance: Awareness of legal and regulatory requirements relevant to office operations.

Skills:

• Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
• Communication Skills: Strong verbal and written communication for interacting with staff, clients, and vendors.
• Leadership Skills: Capability to lead and motivate a team, delegate tasks, and manage conflicts.
• Problem-Solving Skills: Aptitude for identifying issues and implementing effective solutions.
• Time Management: Efficiently managing time to meet deadlines and ensure office productivity.
• Customer Service Skills: Providing excellent service to internal and external stakeholders.

Abilities:

• Attention to Detail: Ensuring accuracy in tasks such as scheduling, data entry, and document management.
• Adaptability: Ability to adapt to changing environments and handle unexpected situations.
• Decision-Making: Making informed decisions quickly and effectively.
• Interpersonal Abilities: Building and maintaining positive relationships with colleagues and clients.

Minimum Qualifications

• Bachelor’s degree in Business, Accounting, Finance, or other directly related field.
• Equivalent combination of relevant education or experience may be substituted as appropriate.
• Note: All positions are considered a part of the larger team. In the event of a vacancy, staff may be asked to fulfill a role or have other job duties added to their position to meet the needs of staff and the department. Every effort will be made to recruit and fill positions as quickly as possible to allow staff to return to the duties for which they were originally hired.

Preferred Qualifications

• Master’s degree in Business, Accounting, Finance, Statistics, Higher Education, or other directly related field.
• Prefer experience with automated systems and software, such as Banner, Cognos, housing assignment software.
• 5+ years of office management or related experience.

Physical Requirements

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

In compliance with the Americans with Disabilities Act ( ADA ), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at [phone] or email us at [e-mail] .

Remote

Remote No

Posting Number

Posting Number S986P

Open Date

Open Date 05/12/2025

Close Date

Desired Start Date

Desired Start Date 06/01/2025

Review Start Date

Open Until Filled Yes

Special Instructions to Applicants

Required Number of References

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

Required Documents

Resume

Cover Letter

List of References

Optional Documents

Other