Housing Operations & Outreach Lead

University of Nevada, Las Vegas (UNLV); Reno (NV); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Annual and sick leave

Life insurance

Fitness center access

Employee discounts

Mountain EAP services

Job summary

The University of Nevada, Reno is seeking an Assistant Director, Housing Operations & Outreach to shape the residential experience for thousands of students. You will lead front desk operations, manage outreach initiatives, and ensure secure data handling while training staff and guiding a customer-focused housing team.

This is a hands-on leadership role requiring collaboration with Residential Life, Housing, and Food Services, with occasional travel to conferences.

Qualifications

• Bachelor’s Degree and two (2) years of related work experience OR Master’s Degree and one (1) year of related work experience
• Related Experience: Student housing administration or comparable higher education experience or related.

Responsibilities

• Lead the customer-facing heartbeat of campus housing from front desks to the main housing office.
• Train and empower staff; ensure data is managed securely and privacy is maintained.
• Shape the residential experience and outreach initiatives, including housing tours and onboarding for new students and families.

Education

Bachelor’s Degree and two (2) years of related work experience OR Master’s Degree and one (1) year of related work experience

Job description

The University of Nevada, Reno is seeking an Assistant Director, Housing Operations & Outreach to shape the residential experience for thousands of students. You will lead front desk operations, manage outreach initiatives, and ensure secure data handling while training staff and guiding a customer-focused housing team.

This is a hands-on leadership role requiring collaboration with Residential Life, Housing, and Food Services, with occasional travel to conferences.