Campus Housing Operations Director

Duke Careers

Durham (NC)

On-site

USD 61,000 - 91,000

Full time

14 days+

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Job summary

Duke University in Durham, North Carolina seeks an Associate Director of Campus Office Operations to lead Housing and Residence Life campus and apartment offices, ensuring a high-quality, student-centered residential experience.

You will partner across Student Affairs, Facilities, Residential Education, and other departments to drive operational excellence, staff development, budgeting, and policy implementation in service of Duke's mission and student success.

Qualifications

Master's degree in Higher Education, Student Affairs, Business Administration, Public Administration, or related field.
Four years of progressively responsible experience in higher education administration, housing operations, personnel management, or related field.
Experience supervising full-time staff and student employees.
Experience managing large-scale operational events or programs.
Strong organizational, planning, and project management skills.

Responsibilities

Lead Campus Housing Operations and oversee campus and apartment offices.
Develop and implement operational policies, procedures, and service standards.
Manage inventories, keys, and assets; monitor performance with meaningful metrics.
Partner with multiple departments to coordinate housing operations and initiatives.
Lead recruiting, training, performance management, and staff development.
Support budgeting, forecasting, and financial reconciliation.