Housing Operations Director: Data-Driven Innovation

University of California; Richmond (KY); On-site; USD 95,000 - 120,000; Full time

Job summary

Eastern Kentucky University seeks a Director of Housing Operations to strategically plan and manage the housing portfolio with focus on data-driven decisions and innovative systems. You will lead administration, facilities, and technology, coordinating with Residence Life for cohesive operations.

The role emphasizes implementing StarRez configurations, data reporting, and process improvements to optimize occupancy and service delivery.

Qualifications

• Master's degree in a related field is required.
• Minimum 3 years of experience in operations, preferably housing.
• Ability to supervise and lead staff and drive organizational leadership.

Responsibilities

• Oversee housing operations including data systems and workflow automation.
• Lead administrative, facilities, and technology functions for the department.
• Develop data-driven reports to optimize occupancy and inform decisions.
• Collaborate with campus partners to align Housing & Residence Life strategies.

Skills

Data analytics

Leadership

Strategic planning

Communication

Project management

Education

Master's degree

Tools

StarRez

Banner

Slate

Lenel

Transact

WebTMA

Job description

Eastern Kentucky University seeks a Director of Housing Operations to strategically plan and manage the housing portfolio with focus on data-driven decisions and innovative systems. You will lead administration, facilities, and technology, coordinating with Residence Life for cohesive operations.

The role emphasizes implementing StarRez configurations, data reporting, and process improvements to optimize occupancy and service delivery.