Director of Housing Operations & Data-Driven Innovation

EKU Careers; Richmond (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

Eastern Kentucky University seeks a Director of Housing Operations to drive strategic planning, implementation, and evaluation of a university housing operation. The role emphasizes data systems innovation, StarRez configuration, and cross-department collaboration to optimize occupancy and streamline processes.

The incumbent leads administration, facilities, and technology within Housing & Residence Life, shaping policy and reporting to inform institutional decisions.

Qualifications

• Master's degree in Student Personnel, Business, Finance, or related field is required.
• Three years of experience in developing, administering, and evaluating operations, preferably in Housing.
• Experience supervising staff and providing organizational leadership.

Responsibilities

• Lead data-driven planning, systems configuration, and reporting for housing operations.
• Oversee administration, facilities, and technology for housing; drive innovation.
• Coordinate with campus partners on system integrations and occupancy optimization.
• Develop and enforce policies, SOPs, and compliance across operations.

Skills

StarRez

Data analytics

System administration

Leadership

Budgeting

Education

Master's degree

Tools

StarRez

Banner

Slate

Lenel

Transact

WebTMA

Job description

Eastern Kentucky University seeks a Director of Housing Operations to drive strategic planning, implementation, and evaluation of a university housing operation. The role emphasizes data systems innovation, StarRez configuration, and cross-department collaboration to optimize occupancy and streamline processes.

The incumbent leads administration, facilities, and technology within Housing & Residence Life, shaping policy and reporting to inform institutional decisions.