Housing Navigator — NYC Shelter Services & Referrals

HFHnyc; New York (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (403(b))

Paid vacation

Paid holidays

Commuter benefits

Job summary

Homes for the Homeless is seeking a Housing Specialist for a full-time position in Staten Island, NY. You will conduct housing intakes, create exit strategies, maintain progress notes, and coordinate move-out targets while building relationships with brokers and DHS staff.

You will schedule viewings, accompany clients to open houses, and provide housing referrals. A High School Diploma is required, with a Bachelor's preferred; travel across all five boroughs is expected.

Qualifications

• High School Diploma required; Bachelor's Degree or Associate's Degree preferred.
• At least one year of relevant experience.
• Experience working with brokers and landlords.
• Ability to travel by public transportation to all 5 boroughs and outside of NYC.
• Bi-lingual is a plus.

Responsibilities

• Conduct housing intakes.
• Create an exit strategy by exploring the client's needs.
• Complete housing reports and maintain up-to-date progress notes.
• Meet weekly, monthly, and quarterly move-out targets.
• Conducts monthly housing workshops with clients.
• Provide clients with housing referrals and leads.
• Develop and maintain positive working relationships with DHS staff.
• Develop and cultivate relationships with brokers, agents, landlords, and community agencies to gain housing leads.
• Schedule appointments for apartment viewings.
• Accompany clients to open houses, apartment viewings, and lease signings.
• Other duties as assigned.

Skills

Bilingual

Interpersonal skills

Education

High School Diploma

Bachelor's Degree preferred

Job description

Homes for the Homeless is seeking a Housing Specialist for a full-time position in Staten Island, NY. You will conduct housing intakes, create exit strategies, maintain progress notes, and coordinate move-out targets while building relationships with brokers and DHS staff.

You will schedule viewings, accompany clients to open houses, and provide housing referrals. A High School Diploma is required, with a Bachelor's preferred; travel across all five boroughs is expected.