Housing Navigator — Homeless Prevention & Support

Services for the UnderServed; New York (NY); On-site; USD 43,000 - 53,000; Full time

Job summary

Services for the UnderServed in New York, NY is seeking a Housing Specialist for its homeless prevention program (Homebase) located in Washington Heights. The role focuses on assessing residents' housing needs, securing options, and guiding applications and interviews.

The position requires a high school diploma or GED with two years in human services and trauma knowledge. Responsibilities include liaising with landlords, providing housing resources, and maintaining case records.

Qualifications

• High School Diploma or GED required.
• Two years in human services field and knowledge of trauma.
• Good interpersonal skill set, able to work independently and still function as part of a multi-disciplinary team.
• Solid computer skills and working knowledge of Microsoft.

Responsibilities

• Interviews clients to assess housing needs and submits appropriate applications to community resources.
• Conducts groups to discuss housing options and how to secure an apartment.
• Accompanies residents to housing interviews, fairs, and to complete housing applications when necessary.
• Provides housing resources to clients and liaises between landlords and clients.
• Refers residents to get public assistance and monitors compliance with HRA and related programs.
• Maintains accurate records and progress notes in client charts.
• Participates in staff, service plan review and clinical team meetings.
• Other duties as assigned

Skills

Interpersonal skills

Independent work

Trauma-informed care

Microsoft Office

Education

High School Diploma or GED

Bachelor’s degree in Human Services or related field (preferred)

Tools

Microsoft Office

Job description

Services for the UnderServed in New York, NY is seeking a Housing Specialist for its homeless prevention program (Homebase) located in Washington Heights. The role focuses on assessing residents' housing needs, securing options, and guiding applications and interviews.

The position requires a high school diploma or GED with two years in human services and trauma knowledge. Responsibilities include liaising with landlords, providing housing resources, and maintaining case records.