Housing Navigation & TLS Matching Coordinator

Los Angeles Homeless Services Authority; Los Angeles (CA); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents to make a difference in ending homelessness in LA County. The Coordinator, Housing Navigation (HN)/Time-Limited Subsidy (TLS) Matching identifies gaps and aligns resources, providing training and technical assistance to providers to improve housing placement outcomes.

The role involves leading system-wide integration, monitoring data, and collaborating with internal teams and external

Qualifications

• Knowledge of housing resources, subsidies, CES requirements, and local and federal programs.
• Experience in homelessness systems, housing programs, and/or the Coordinated Entry System (CES).
• Experience with systems change is a plus.
• Strong written, verbal, and presentation communication skills.

Responsibilities

• Provide system-wide leadership and support the integration of Housing Navigation (HN) and Time-Limited Subsidy (TLS) resources within the Coordinated Entry System (CES).
• Follow and ensure consistent use of LAHSA-issued matching guidance, tools, and technology across providers.
• Monitor and analyze data related to HN/TLS needs, enrollments, and available resources to identify gaps, track trends, and inform decision-making.
• Identify and prioritize eligible households and facilitate timely matching to available housing resources in alignment with CES requirements.
• In collaboration with the Training Team, support the creation of centralized training materials on the matching process for housing resource providers.
• Lead the creation of technical assistance and performance plans for housing resource providers to improve system efficiencies, as necessary.
• Act as a liaison between LAHSA and providers, a centralized fiscal and housing program management agent, and City/County partners to facilitate the appropriate and timely matching of HN and TLS resources.
• Present on program requirements and processes and serve as a subject matter expert on HN and TLS resources.
• Using Tableau and other technological solutions, analyze data to ensure the appropriate and timely utilization of all housing navigation vacancies through CES.
• Recommend and lead system improvements as needed.
• Foster collaboration and coordination with team members, across LAHSA Units, Divisions, and Departments, and among relevant external stakeholder groups.
• Support for all elements of the Coordinated Entry System, as directed by supervisor.
• Other duties as assigned.

Skills

Analytical thinking

Data literacy

Communication skills

Time management

Collaboration

Problem solving

Education

Bachelor's degree

Tools

Tableau

Coordinated Entry System (CES) data tools

Job description

Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents to make a difference in ending homelessness in LA County. The Coordinator, Housing Navigation (HN)/Time-Limited Subsidy (TLS) Matching identifies gaps and aligns resources, providing training and technical assistance to providers to improve housing placement outcomes.

The role involves leading system-wide integration, monitoring data, and collaborating with internal teams and external