Housing Mobility Counselor: Opportunity Move Specialist

RCAP Solutions, Inc.; Worcester (MA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

403(b) plan

Long-term disability

Life Insurance

HSA

Job summary

RCAP Solutions, Inc. is seeking a Housing Mobility Counselor for the SNO Mass program in Worcester County. The role emphasizes motivational counseling, enrollment, and family planning to help low-income families use Housing Choice Vouchers in high-opportunity areas.

The position requires a 4-year degree in social work or related field, with 3+ years in social services. Bilingual English/Spanish is strongly preferred. Travel within Worcester County is expected.

Qualifications

• Minimum 3 years’ experience in social services or case management.
• Familiarity with Worcester County area and resources.
• Excellent verbal and written communication across diverse clients and landlords.
• Ability to manage multiple tasks in a fast-paced setting; detail-oriented.

Responsibilities

• Provide motivational counseling to participants seeking housing mobility.
• Schedule and conduct initial enrollment per program procedures.
• Develop family plans with objectives, services, milestones and timelines.
• Assess schooling needs and refer families to opportunity areas.
• Assist with credit repair or rental history issues to meet tenant criteria.
• Conduct neighborhood/housing search tours and refer needed services.
• Communicate with landlords to explain program requirements and encourage participation.
• Maintain records of counseling services and assist with training.
• Lead workshops on credit repair, budgeting, and housing search.

Skills

Verbal communication

Written communication

Bilingual English/Spanish

MS Office

Education

Bachelor's degree in social work

Master's degree preferred

Tools

MS Word

Excel

Outlook

Database systems

Job description

RCAP Solutions, Inc. is seeking a Housing Mobility Counselor for the SNO Mass program in Worcester County. The role emphasizes motivational counseling, enrollment, and family planning to help low-income families use Housing Choice Vouchers in high-opportunity areas.

The position requires a 4-year degree in social work or related field, with 3+ years in social services. Bilingual English/Spanish is strongly preferred. Travel within Worcester County is expected.