Housing Stability & Rehousing Case Manager

RCAP Solutions, Inc.

Worcester (MA)

On-site

USD 34,000 - 37,000

Full time

14 days+

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Benefits offered by this job

Medical, vision, and dental insurance

403(b) retirement plan with companycon

Long-term disability insurance

Free life insurance

HSA and FSA offerings

14 paid holidays

Birthday paid holiday

Job summary

RCAP Solutions, Inc. is seeking a HomeBASE Case Manager in Worcester, MA. The role focuses on assisting individuals facing homelessness to achieve stable housing and sustainable employment through intake, assessments, and re-housing plans.

Responsibilities include comprehensive client assessments, case management and referrals to services, housing search support, and monthly data updates. Strong communication, bilingual English/Spanish, and customer service are essential in a fast-paced

Qualifications

Excellent verbal and written communication skills with diverse clients.
Detail-oriented and organized with ability to meet deadlines.
Must provide exceptional customer service.
Strong computer skills including Word, Excel, Outlook and database use.

Responsibilities

Conduct comprehensive client assessments to develop re-housing and stabilization plans.
Provide case management and support to clients and staff; ensure timely responses.
Make referrals to social services and educational/medical resources as appropriate.
Monitor services monthly/weekly and maintain client data in systems.
Monthly reporting to Finance Department and funders.
Manage a caseload and maintain documentation.