Housing Coordintor

International Institute of St. Louis; Springfield (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off (PTO)

Retirement benefits

Job summary

The International Institute in Missouri seeks a dedicated Resettlement Housing Coordinator to secure safe, affordable housing for newly arrived refugees and immigrants in the Springfield area. You will coordinate housing set-ups, inspections, and logistics with landlords, volunteers, and staff to ensure timely placements.

Ideal candidates are organized, detail-oriented, and capable of working in a fast-paced social services environment.

Qualifications

• High School Diploma or equivalent required.
• Experience in housing services, social services, or related fields is preferred.
• Ability to work in a fast-paced social services environment.
• Strong communication and organizational skills.
• Knowledge of community resources is beneficial.

Responsibilities

• Identify and secure rental housing in the Springfield service area.
• Inspect properties for safety and occupancy standards.
• Coordinate housing set-ups and move-ins for refugees and immigrants.
• Liaise with landlords, volunteers, and staff to align housing needs.
• Maintain confidentiality of client information.
• Travel to sites across the Springfield service area as needed.
• Attend trainings and team meetings as required.
• Support program operations during client arrivals.

Skills

Communication skills

Relationship building

Critical thinking

Organizational skills

Time management

Confidentiality

MS Office

Attention to detail

Independent work

Adaptability

Diversity & inclusion

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

The International Institute has job openings in St. Louis, MO and Springfield, MO.

International Institute is seeking mature-self starters who are well-organized, detail-oriented, able to work in fast-paced social services environment. Qualifications for each position vary. Candidates of diverse backgrounds are strongly encouraged to apply. Full-time positions include medical, dental, vision, PTO and retirement benefits.

EOE/AA. (Please no telephone inquiries.)

Position:Housing Coordintor

Location: Springfield, MO

Job Id:123

# of Openings:1

Join Our Team
The International Institute of Southwest Missouri (IISMO) is seeking a dedicated and community-focused Resettlement Housing Coordinator to help newly arrived refugees and immigrants secure safe, welcoming, and affordable housing as they begin rebuilding their lives in the Springfield area.
This position serves as a key liaison between the agency, landlords, property managers, volunteers, and clients to ensure housing needs are met before and after arrival. The Housing Coordinator plays a critical role in identifying housing opportunities, conducting safety inspections, coordinating housing set‑ups, and supporting clients as they transition into their new homes.
If you are organized, resourceful, and passionate about making a direct impact in the refugee and immigrant community, we encourage you to apply.

What You’ll Do

Housing Identification & Acquisition

• Identify and secure available rental housing throughout the Springfield service area.
• Build and maintain positive relationships with landlords, leasing companies, and property managers.
• Maintain an up-to-date inventory of available housing options.
• Collaborate with housing providers to ensure timely placement of newly arriving clients.
• Ensure compliance with Fair Housing and Equal Housing Opportunity guidelines.
• Maintain strict confidentiality regarding client information, including addresses and housing arrangements.

Housing Inspection, Preparation & Support

• Conduct housing inspections to ensure properties meet safety and occupancy standards.
• Coordinate and assist with apartment and home set‑ups for newly arriving refugee families.
• Work closely with staff, volunteers, and community partners to prepare housing prior to client arrivals.
• Coordinate housing logistics related to airport arrivals and client move‑ins.
• Respond to and help resolve housing‑related concerns involving clients, landlords, volunteers, and staff.
• Monitor housing conditions and follow up on maintenance or safety issues.
• Keep supervisors informed of housing activities, concerns, and outcomes.
• Work occasional evenings and weekends as needed to support client arrivals and program operations.

Organizational Support

• Participate in agency meetings, departmental meetings, trainings, and weekly all‑staff meetings.
• Represent IISMO professionally when engaging with housing partners and community stakeholders.
• Contribute to a collaborative, responsive, and client‑focused work environment.
• Support agency initiatives and perform other duties as assigned.

Qualifications

Education & Experience

• High School Diploma or equivalent required.
• Demonstrated experience working collaboratively as part of a team.
• Experience in property management, housing services, social services, customer service, logistics, facilities coordination, or community outreach is preferred.

Knowledge, Skills & Abilities

• Strong communication and interpersonal skills.
• Ability to build and maintain positive relationships with landlords, property managers, and community partners.
• Critical thinking and creative problem‑solving skills.
• Strong organizational and time‑management abilities.
• Ability to manage multiple priorities and meet deadlines in a fast‑paced environment.
• Knowledge of community resources and support services.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong attention to detail and commitment to quality work.
• Ability to work independently with minimal supervision while contributing effectively as part of a team.
• Flexibility and adaptability in a changing environment.
• Ability to interact effectively with individuals from diverse cultural and linguistic backgrounds.

Additional Requirements

• Ability to travel throughout the Springfield service area.
• Ability to perform housing inspections and assist with apartment set‑up activities.
• Availability to work occasional evenings and weekends based on client arrival schedules and program needs.

Why Join the International Institute of Southwest Missorui?
The International Institute has welcomed and empowered immigrants and refugees, helping them build safe, productive, and successful lives in their new communities. As a member of our team, you will play a vital role in creating a strong foundation for newly arrived families by helping them secure safe and dignified housing.

The International Institute of Southwest Missouri is an Equal Opportunity Employer and values a diverse workforce. We encourage candidates of all backgrounds, experiences, and identities to apply.

The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.

An Equal Opportunity/Affirmative Action Employer Services Provided On A Non-Discriminatory Basis

Why you should work at the International Institute?

We believe the cornerstone of the International Institute, employees are our most valuable resource and investment. We plan to invest in our employees by developing and implementing an employee retention plan to better support them. (2022-2024 International Institute’s Strategic Plan)

Be a Part of Our Team

We aspire to make St. Louis an inclusive, diverse, welcoming, and prosperous regionfor all— a region that provides equitable opportunities for everyone to achieve their greatest potential and contribute to the development of this vibrant community.

The work we do at the International Institute is important and life changing – no doubt, but we are only able to do this work because of the amazing support of our partners. Your support goes a long way to touch and transform lives.

At IISTL, we willserveto the best of our ability. We willadvocatefor a more welcoming region. We willconnectthis community to resources that inspire growth. We willdiversifyour income sources and invest in a sustainable financial model that ensures continued support for immigrants, their families, and the community at large. We willbuildthe capacity to lead our community forward by leveraging the talent and experiences of the immigrant population for our common growth. As we adapt to our ever-changing world, we will uphold the values on which our organization was founded: diversity, democracy, prosperity, and inclusion.We will transform St. Louis into a more inclusive and prosperous community for all.

We are the International Institute of St. Louis.

Commitment to My Team

As your teammate and with our shared goal of providing excellent service to our clients, I commit to the following:

• I will treat each team member with dignity, respect and compassion.
• I will value and respect differences in background, experience, culture, sexual orientation, religion and ethnicity.
• I will view all teammates as equally important members of the Institute team.
• I will be committed to finding solutions.
• I will practice the “3 C’s” (caring, committing and collaborating) with each other.
• I will promote interdepartmental cooperation.
• I will recognize and encourage positive behaviors
• I will provide constructive feedback.
• I will take ownership of the task that they are responsible for.
• I will remember to exercise a commitment to physical, mental, and social wellness.
• I will respect the boundaries each individual has set for their work/life balance.