Housing Choice Voucher Specialist - Client Service & Compliance

Housing Authority of Champaign County; Champaign (IL); On-site; USD 39,500 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

The Housing Authority of Champaign County is seeking a skilled professional to administer the Housing Choice Voucher Program, managing 300-400 clients. Responsibilities include ensuring eligibility, providing direct customer service to clients and landlords, and maintaining detailed records. The ideal candidate will have excellent communication skills, a strong background in case management or property management, and proficiency in Microsoft Office.

This full-time position offers a salary range of $39,500 to $41,000, along with comprehensive benefits including health insurance, 401(k) matching, and paid time off.

Qualifications

• Strong skills in data interpretation and analysis.
• Effective problem-solving and critical thinking.
• Ability to manage multiple priorities and client caseloads.

Responsibilities

• Administer Housing Choice Voucher program for clients.
• Provide customer service to clients and landlords.
• Conduct re-certifications and eligibility checks.

Skills

Problem-solving skills

Organization skills

Time-management skills

Interpersonal communication

Data entry and computer skills

Basic to advanced math skills

Education

Associate's degree in business or related field

3+ years of related work experience

Tools

Microsoft Office Suite

HACC computer system

Job description

The Housing Authority of Champaign County is seeking a skilled professional to administer the Housing Choice Voucher Program, managing 300-400 clients. Responsibilities include ensuring eligibility, providing direct customer service to clients and landlords, and maintaining detailed records. The ideal candidate will have excellent communication skills, a strong background in case management or property management, and proficiency in Microsoft Office.

This full-time position offers a salary range of $39,500 to $41,000, along with comprehensive benefits including health insurance, 401(k) matching, and paid time off.