Housing Case Manager — Transforming Lives in Community

Columbia-River-Mental-Health-Services; Vancouver (WA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

PTO and career development allowance

Job summary

Columbia River Mental Health Services in Vancouver, WA seeks a Housing Case Manager to support a housing-first model. You will develop consumer and landlord relationships, assist with housing access and independent living, and maintain documentation in an EMR while coordinating with partners for referrals and long-term supports.

The role emphasizes collaboration with jail referrals, temporary housing settings, and community organizations.

Qualifications

• Approximately 2+ years of experience in the social service field with mental illness, medically fragile and/or chemical dependency preferred.
• Minimum of Bachelor's degree (or equivalent work experience) preferred.
• Strong commitment to recovery principles and client-centered care.
• Ability to work effectively as part of a multidisciplinary team in the field.
• High level of autonomy, flexibility, and problem-solving in dynamic environments.
• Proficient computer skills (EHR systems, outlook, word, excel)
• Good communication and interpersonal skills, basic knowledge of chronic mental illness, customer service, maintaining and building therapeutic relationships.
• Assessment skills, multi-tasking, making decisions, problem solving, and good time management skills.
• Flexible and open to change.

Responsibilities

• Familiar with Landlord Tenant Law and ensure that CRMHS is in compliance with applicable laws for housing programs.
• Familiar with location matching, roommate matching, background checks, leasing/application packets
• Familiarity with Rent/Lease information and assistance (e.g. notices, evictions, housing support, rent collection)
• Coordinate with community partners and organizations for referrals, housing placements, braided funding and long term supports
• Working with clients while in temporary housing, including shelters or hotels.
• Facilitate consumer groups as needed
• Provide all aspects of Housing Support Services to individuals enrolled
• Act as Liaison between consumer, landlord, other partnering agencies
• Coordinate with local profit and non-profits (e.g. HEN, VHA, Home and Community Services, Clark County Jail, SUD, Crisis, etc. Must be able to gain jail access.)
• Participate in weekly and monthly meetings as applicable
• Work as a team member with other CRMHS staff and other agencies when appropriate
• Coordinate care internally to assure timely communication relative to consumer needs and preferences
• Maintain all appropriate records and charts
• Attend staff and planning meetings as scheduled.
• Maintain communication and cooperative working relationships within the agency.
• Other duties as assigned by Supervisor.

Skills

Client-centered care

Multidisciplinary teamwork

Autonomy

Problem solving

Time management

Communication skills

Education

Bachelor's degree or equivalent

Tools

EHR systems

Outlook

Excel

MS Word

Job description

Columbia River Mental Health Services in Vancouver, WA seeks a Housing Case Manager to support a housing-first model. You will develop consumer and landlord relationships, assist with housing access and independent living, and maintain documentation in an EMR while coordinating with partners for referrals and long-term supports.

The role emphasizes collaboration with jail referrals, temporary housing settings, and community organizations.