Housing Case Manager — Supportive Housing

Cascade Aids Project

8 days ago

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Vacation & Health Leave

Retirement

Medical, Dental, & Vision

Life Insurance, Disability, & Family

Bachelor’s degree in a human/social services field or two years’ relevant experience.
Experience providing intensive case management or similar services.
Experience working with diverse populations and people experiencing chronic homelessness.
Proficient with Microsoft Office and willing to learn new software.
Excellent written and oral communication skills.
Ability to engage in equity and inclusion initiatives in the workplace.

Coordinate participant referrals, eligibility review and verification, applications, leasing processes, and new-tenant orientation with CAP staff and onsite partners.
Provide intensive, strengths-based onsite housing case management, including services in residents’ units, advocacy, and eviction prevention that promote client self-determination, independence, and housing stability.
Carry an active, high-acuity caseload of about 20 households of residents living with HIV, all located at The Joyce, and assist with housing and goal planning, lease compliance, advocacy, mediation, information and referral, and connection to legal services.
Maintain scheduled onsite office hours and provide low-barrier, responsive case management for walk-in, time-sensitive, and emergent resident needs, including assessment, immediate support, de-escalation, referral, and follow-through.
Complete comprehensive housing assessments, individualized housing plans, annual goals, service linkages, and advocacy for and with clients, and monitor progress through consistent follow-up.
Collaborate with medical case managers, medical providers, Resident Services, property management, and other providers involved in client care to coordinate comprehensive services with a focus on housing stability.