Housing Case Manager - Groundbreaking Community Support

Kinetic Staffing LLC; Naples (FL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Benefits offered

Job summary

Kinetic Staffing LLC is seeking a dedicated Case Manager to support a housing assistance program in Naples, FL. You will manage applicant cases from intake through closeout, coordinate with homeowners and internal teams, and ensure timely, compliant processing of applications.

This full-time, onsite role runs for about one year with potential extension. Office hours are 8am–6pm, Monday–Saturday, with occasional evenings and local travel as needed.

Qualifications

• 2+ years of customer service, administrative, or clerical experience.
• Ability to learn and navigate web-based systems and new software applications.
• Strong written and verbal communication skills with high attention to detail.
• Ability to work independently, meet deadlines, and maintain confidentiality.
• Valid driver's license and ability to pass a Level 2 FDLE background check.
• Bilingual English/Spanish preferred.

Responsibilities

• Manage assigned cases from application through closeout.
• Conduct applicant intake, documentation review, and eligibility determinations.
• Maintain regular communication with applicants and document all activity in the system of record.
• Prepare and issue required program correspondence and contracts.
• Coordinate with internal teams to support pre-construction, warranty, and closeout activities.
• Ensure work meets program timelines, quality standards, and compliance requirements.
• Follow established program guidelines and procedures.
• Identify and elevate issues that may impact case progress or applicant experience.
• Support process improvements and perform other related duties as assigned.

Skills

Customer service

Administrative support

Communication skills

Bilingual English/Spanish

Tools

Microsoft Word

Excel

Outlook

Job description

Kinetic Staffing LLC is seeking a dedicated Case Manager to support a housing assistance program in Naples, FL. You will manage applicant cases from intake through closeout, coordinate with homeowners and internal teams, and ensure timely, compliant processing of applications.

This full-time, onsite role runs for about one year with potential extension. Office hours are 8am–6pm, Monday–Saturday, with occasional evenings and local travel as needed.