Case Manager: Housing & Recovery Advocate

St. Matthew's House; Naples (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

St. Matthew's House is seeking a full-time Case Manager to support residents in Emergency Housing/Shelter in Naples, FL. You will guide residents toward self-sufficiency through advocacy, goal-setting, and access to community resources, while maintaining professional documentation and progress reviews.

You will work with volunteers to provide life skills and spiritual support, ensure safety in the shelter, and coordinate discharge planning in alignment with agency goals and procedures.

Qualifications

• High school diploma or equivalent required.
• Certification in addiction preferred.
• Experience with homeless or addicted populations is valued.
• Ministerial counseling background is an asset.

Responsibilities

• Develop initial case plans with residents.
• Assist with paperwork for goals, referrals, and documentation.
• Set goals in areas such as ID, employment, education, addiction treatment, spirituality, finances, and housing.
• Maintain objective notes and SOAP entries weekly.
• Maintain a weekly Case Management calendar in the CMS.
• Meet residents weekly to review progress and adjust plans.
• Refer residents to community resources per case plan.
• Collaborate with volunteers for life-skills classes.
• Ensure shelter areas comply with guidelines and safety standards.
• Discharge residents with accurate information when needed.

Skills

Case management

Advocacy

Goal setting

SOAP notes

Life skills coaching

Education

High School Diploma

Addiction certification

Tools

Client Management System

Job description

St. Matthew's House is seeking a full-time Case Manager to support residents in Emergency Housing/Shelter in Naples, FL. You will guide residents toward self-sufficiency through advocacy, goal-setting, and access to community resources, while maintaining professional documentation and progress reviews.

You will work with volunteers to provide life skills and spiritual support, ensure safety in the shelter, and coordinate discharge planning in alignment with agency goals and procedures.