Housing Assistant (Bilingual) - Spanish

Nyc-Housing-Authority; New York (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

The NYC Housing Authority is seeking a Housing Assistant in New York, NY, to support the Leased Housing Department within the Fraud and Abuse Unit. Under general supervision, you will manage caseloads, assess eligibility, and ensure compliance with HUD regulations and NYCHA procedures.

This bilingual (Spanish/English) role requires interviewing tenants and landlords, preparing stipulations, and possibly testifying in court. Proficiency in Spanish is essential, with an oral test administered.

Qualifications

• Bachelor’s degree or equivalent combination of education/experience.
• Experience in housing management or related field preferred.
• Fluency in Spanish and English required for interactions with clients.

Responsibilities

• Interview tenants and landlords for potential fraud investigations.
• Recalculate tenant rent shares for unreported income.
• Prepare tenant stipulation payment agreements for monies owed.
• Initiate termination actions for noncompliance/fraud activities.
• Testify in court and NYCHA hearings with the Law Department.
• Liaise with NYCHA OIG and Law Department.
• Prepare monthly fraud productivity reports for the Director.
• Perform other duties as assigned.

Skills

Bilingual Spanish/English

Interviewing

Clear communication

Relationship management

Court testimony

Written communication

Education

Bachelor's degree

Associate degree / 60 credits

High school diploma + 3 years experience

Tools

Siebel

Word

Excel

PowerPoint

Outlook

Microsoft Teams

Job description

Under the general supervision of the Assistant Housing Manager, the Housing Assistant will perform work of ordinary difficulty and responsibility related to the administration and management of NYCHA’s Leased Housing Department within the Fraud and Abuse Unit. The Housing Assistant will exercise independent judgment and decision making while managing assigned caseloads and ensuring compliance with HUD regulations, NYCHA policy, and program procedures.

HOUSING ASSISTANT (BILINGUAL) - 80202

This bilingual position requires the ability to conduct business in both Spanish and English. The selected candidate must effectively communicate verbally and in writing in Spanish with clients who have limited English proficiency, as well as in English with clients who speak English.

• Interview tenants and landlords for potential fraud investigations.
• Recalculate tenant rent shares for unreported income.
• Prepare tenant stipulation payment agreements for monies owed to NYCHA.
• Commence termination action for noncompliance/fraud related activities.
• Testify in court and NYCHA hearings with the Law Department.
• Liaison with NYCHA OIG and Law Department.
• Prepare monthly fraud productivity reports for Director.
• Perform other duties as assigned.

Note: This position requires a candidate fluent in Spanish. Candidates must pass an oral Spanish proficiency test.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL/TEMPORARY BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program.

1. For NYCHA employees: this position is open on a direct transfer (lateral) basis and as a promotional opportunity.

2. For NYCHA employees: this vacancy is for a title which is normally filled through the Automated Transfer List System (ATLS). However, employees applying to this location via the Automated Transfer List System (ATLS) must reapply to this vacancy posting to be considered for this position.

3. Employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees' Retirement System

Minimum Qualifications

A baccalaureate degree from an accredited college; or

An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or

A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in “1” above; or

A satisfactory equivalent combination of education and experience as described in ""1"" or ""2"" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent.

Foreign Language Requirement

Oral proficiency in a foreign language required by New York City's Housing Authority. Such proficiency must be demonstrated by passing an oral test.

Preferred Skills

• 1. Bachelor’s Degree or equivalent experience.
• 2. Knowledge of Housing Choice Voucher (Section 8) Program and related compliance functions and Department of Housing and Urban Development ("HUD") rules and regulations.
• 3. Extensive knowledge of Siebel Database proficiency in Word, Excel, Microsoft Teams, Power Point, Outlook and other database systems.
• 4. Ability to communicate clearly and concisely, both verbally and in writing.
• 5. Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public manage multiple priorities and demands analyze situations and identify problems and offer solutions. Ability to interface with all levels of staff and external customers.
• 6. Excellent written and communication skills.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.