HOUSING ASSISTANT (HA)

SmartRecruiters, Inc.; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Deferred compensation

NYCERS pension

Job summary

New York City Housing Authority (NYCHA) is seeking a Housing Assistant for the Administrative Hearing Division to manage a high-volume docket of tenancy termination cases. The role involves scheduling, tenant conferences, and preparation of hearing materials.

Responsibilities include negotiating stipulations, coordinating with property management, and ensuring compliance with NYCHA rules. Confidentiality in proceedings is required.

Qualifications

• Baccalaureate degree from an accredited college; or
• Associate degree or 60 semester credits with 1 year housing management experience; or
• Four-year high school diploma and 3 years housing management experience; or
• Equivalent combination of education and experience.

Responsibilities

• Handle high-volume termination of tenancy cases with management input.
• Maintain full schedule; conduct conferences with tenants in person or virtually.
• Negotiate stipulations to ensure compliance with NYCHA rules.
• Prepare hearing notices, charges, and calendaring; data entry into databases.
• Update Siebel with hearing dates; outreach to management for review.
• Obtain tenant compliance and refer cases for hearing; review evidence files.

Education

Baccalaureate degree

Associate degree or 60 semester credits

High school diploma + 3 years experience

Equivalency combination of education and experience

Job description

Housing Assistants in the Administrative Hearing Division handle a high-volume caseload of termination of tenancy cases stemming from Non-Verifiable Income, Chronic Rent Delinquency and/or other breaches.

Responsibilities include, but are not limited to the following:

• Act on requests from Property Management to advance Termination of Tenancy cases against tenants who have failed to file annual affidavits of income, failed to permit apartment inspections, and other tenancy obligations.
• Maintain a full schedule, meeting with tenants each day conducting virtual and in person conferences at Office of Impartial Hearings located 803 Atlantic Avenue leading to administrative hearings.
• Negotiate stipulations of probation and/or settlement ensuring compliance with NYCHA rules and regulations.
• Prepare specifications of charges, notices of hearing and calendaring cases.
• Perform data entry into the Law Department databases.
• Update the Siebel database with hearing dates.
• Perform outreach to Property Management for case review including rent adjustments, interim changes, grievances, family service referrals for compliance.
• Obtain compliance from tenants on outstanding violations of lease obligations.
• Refer cases for hearing.
• Prepare and review evidence files for matters that will go before the Impartial Hearing Officer.
• Perform case tracking, data entry, filing and administrative duties related to case maintenance.

Note: Employees are required to maintain confidentiality in all NYCHA proceedings.

1. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.
2. Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Housing Assistant to be considered.
3. For NYCHA employees: this position is open on a direct transfer (lateral) basis only. It is not open as a promotional opportunity.
4. NYCHA employees applying for transfer opportunity must have served a period of one year at current location and in current title and level (if applicable).

• NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program.

HOUSING ASSISTANT (HA) - 80201

Qualifications

• A baccalaureate degree from an accredited college; or
• An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or
• A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in “1” above; or
• A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.