Housing Assistant (Bilingual) - Spanish

SmartRecruiters, Inc.; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Deferred compensation

Pension plan

Job summary

SmartRecruiters, Inc. is listing a Housing Assistant for NYCHA’s Leased Housing Department. The role involves administering housing management tasks, ensuring compliance with HUD regulations and NYCHA procedures.

The position requires fluent Spanish for client communication and a proficiency test. The incumbent will interview tenants and landlords, recalculate rent shares, prepare stipulation payment agreements, and may initiate termination actions.

Qualifications

• Bilingual ability in Spanish and English required.
• Strong communication skills in both languages, written and verbal.
• Experience in housing management or related field is preferred.
• Knowledge of HUD regulations, NYCHA policies or similar programs is a plus.

Responsibilities

• Interview tenants and landlords for potential fraud investigations.
• Recalculate tenant rent shares for unreported income.
• Prepare tenant stipulation payment agreements for monies owed to NYCHA.
• Commence termination action for noncompliance/fraud related activities.
• Testify in court and NYCHA hearings with the Law Department.
• Liaison with NYCHA OIG and Law Department.
• Prepare monthly fraud productivity reports for Director.
• Perform other duties as assigned.

Skills

Bilingual (Spanish-English)

Education

Baccalaureate degree

Associate degree / 60 credits + 1 year housing experience

High school diploma + 3 years housing experience

Job description

• Job Category: Administration & Human Resources
• Salary Band: $70,000 to $80,000
• Compensation: USD 45,435 - USD 73,638

Job Description

Under the general supervision of the Assistant Housing Manager, the Housing Assistant will perform work of ordinary difficulty and responsibility related to the administration and management of NYCHA’s Leased Housing Department within the Fraud and Abuse Unit. The Housing Assistant will exercise independent judgment and decision making while managing assigned caseloads and ensuring compliance with HUD regulations, NYCHA policy, and program procedures.

This bilingual position requires the ability to conduct business in both Spanish and English. The selected candidate must effectively communicate verbally and in writing in Spanish with clients who have limited English proficiency, as well as in English with clients who speak English.

• Interview tenants and landlords for potential fraud investigations.
• Recalculate tenant rent shares for unreported income.
• Prepare tenant stipulation payment agreements for monies owed to NYCHA.
• Commence termination action for noncompliance/fraud related activities.
• Testify in court and NYCHA hearings with the Law Department.
• Liaison with NYCHA OIG and Law Department.
• Prepare monthly fraud productivity reports for Director.
• Perform other duties as assigned.

NOTE: This position requires a candidate fluent in Spanish. Candidates must pass an oral Spanish proficiency test.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL/TEMPORARY BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

• For NYCHA employees: this position is open on a direct transfer (lateral) basis and as a promotional opportunity.
• For NYCHA employees: this vacancy is for a title which is normally filled through the Automated Transfer List System (ATLS). However, employees applying to this location via the Automated Transfer List System (ATLS) must reapply to this vacancy posting to be considered for this position.
• Employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees' Retirement System.

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Qualifications

A baccalaureate degree from an accredited college; or

An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or

A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in “1” above; or

A satisfactory equivalent combination of education and experience as described in ""1"" or ""2"" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent.

Foreign Language Requirement

Oral proficiency in a foreign language required by New York City's Housing Authority. Such proficiency must be demonstrated by passing an oral test.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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