Housing Assistance Info & Eligibility Specialist

GOEBEL FIXTURE COMPANY; Philadelphia (Philadelphia County); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Deferred compensation

Vacation and sick time

Job summary

PHDC seeks a detail-oriented housing information clerk to support applicants applying for housing assistance. You will interview clients, determine eligibility, and clearly explain available programs.

Responsibilities include processing applications, verifying documents for accuracy, and maintaining thorough records. The role emphasizes customer service, accuracy, and compliance with program requirements.

Qualifications

• Education equivalent to completion of the twelfth school grade.
• Three years of clerical work experience, two involving public information or handling inquiries.
• Ability to determine eligibility for housing assistance programs.
• Familiarity with interviewing and information-gathering techniques.

Responsibilities

• Provide housing information to applicants and elicit necessary details.
• Interview applicants to determine eligibility for housing programs.
• Process applications and verify documentation for accuracy.
• Maintain records and prepare required reports and status updates.

Skills

Public contact

Interviewing techniques

Customer service

English language skills

Judgment & decision making

Office procedures

Education

Education equivalent to completion of the twelfth grade

Job description

PHDC seeks a detail-oriented housing information clerk to support applicants applying for housing assistance. You will interview clients, determine eligibility, and clearly explain available programs.

Responsibilities include processing applications, verifying documents for accuracy, and maintaining thorough records. The role emphasizes customer service, accuracy, and compliance with program requirements.