Housing Eligibility Specialist

Quadel Consulting Corporation; Dixie Homes (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Quadel Consulting Corporation Housing Specialist position involves performing HCV program activities, including eligibility determinations, screenings, re-certifications, contract preparation, briefings, and ensuring compliance with HUD regulations and SEMAP standards.

The role requires strong customer service, attention to detail, and accurate data entry, with experience in family income verification, portability, and rent calculations considered a plus.

Qualifications

• Two years of college, business or technical school at an accredited educational institution.
• Must obtain HCV Specialist certification within one year of hire.
• Two years of experience in an environment requiring extensive public contact or customer service. Accounting, mortgage processing, and direct customer interfacing experience a plus.
• Knowledge of the HCV program requirements, policies, or procedures, preferred.
• Strong computer skills.
• Excellent organizational, analytical, and math skills required.

Responsibilities

• Conducts assigned activities and transactions. Completes assigned work on a timely and accurate basis.
• Conducts all work activities in a manner that supports achievement of SEMAP, contractual standards, and/or other performance measures as required.
• Plans and schedules activities to facilitate timely turn-around of transaction.
• Meets established performance standards for accuracy and timeliness of transactions.
• Ensures all programs are operated in compliance with rules, regulations, policies and procedures adopted and set down by HUD, program management, and/or the Administrative Plan and procedures.
• Demonstrates a high level of professionalism and superior customer service skills at all times.

Skills

Public contact experience

Customer service

Strong computer skills

Analytical skills

Math skills

Education

Two years of college, business or technical school

Job description

Quadel Consulting Corporation Housing Specialist position involves performing HCV program activities, including eligibility determinations, screenings, re-certifications, contract preparation, briefings, and ensuring compliance with HUD regulations and SEMAP standards.

The role requires strong customer service, attention to detail, and accurate data entry, with experience in family income verification, portability, and rent calculations considered a plus.