Housing Applications & Eligibility Specialist

Automatic Data Processing, Inc.; Stamford (CT); Vor Ort; USD 52.000 - 56.000; Vollzeit

Zusammenfassung

Automatic Data Processing, Inc. in Stamford, CT is seeking an Intake Specialist to manage applications for housing programs, greet applicants, and verify eligibility. You will handle front-desk inquiries, process documents, and maintain accurate records in a fast-paced office.

The role requires attention to detail, strong data-entry skills, and the ability to interpret complex housing policies. English fluency is mandatory; other languages are a plus.

Qualifikationen

• Associate degree or high school diploma with extensive public-facing experience.
• Experience with housing programs and eligibility is preferred.
• Fluent in English; additional languages are a plus.

Aufgaben

• Welcomes, directs, greets and assists guests and applicants.
• Answers multi-line telephone system and disseminates calls.
• Communicates program information and requirements to applicants and public.
• Receives and reviews applications for program eligibility.
• Calculates income, assets, and allowances per program rules.
• Maintains applicant files and records retention systems.
• Backs-up receptionist as needed.
• Performs clerical functions in support of departments.

Kenntnisse

Customer service

Data entry

Interpersonal skills

Policy interpretation

Multitasking

English proficiency

Spanish/Creole language

Ausbildung

Associate’s degree in business management or related field

High school diploma with 3+ years public service experience

Tools

Yardi

Microsoft Word

Excel

Outlook

Jobbeschreibung

Automatic Data Processing, Inc. in Stamford, CT is seeking an Intake Specialist to manage applications for housing programs, greet applicants, and verify eligibility. You will handle front-desk inquiries, process documents, and maintain accurate records in a fast-paced office.

The role requires attention to detail, strong data-entry skills, and the ability to interpret complex housing policies. English fluency is mandatory; other languages are a plus.