Housing Advocate Team Lead — Trauma-Informed Shelter

The Road Home; South Salt Lake (UT); Presencial; USD 20.000 - 29.000; Tempo integral

Benefícios oferecidos por esta vaga

Health care plan (Medical, Dental &amp

Retirement plan

Paid time off

Short/long-term disability

Life insurance

Tuition assistance

PSLF eligibility

Training & development

Resumo da vaga

The Road Home in Utah seeks a Housing Advocate Team Lead to ensure compassionate, trauma-informed support for individuals experiencing homelessness. You will oversee daily shelter operations, mentor staff, document incidents, and coordinate with emergency services to provide critical resources.

This in-person role reports to the Housing Advocate Supervisor, with a swing shift (3 pm–11:30 pm) and weekend work.

Qualificações

• Experience working with diverse and/or vulnerable populations is preferred.
• High School Diploma or GED is preferred.

Responsabilidades

• Lead the Housing Advocate team and support guests in a safe, welcoming shelter.
• Maintain incident reports and bed assignments.
• Train new staff and provide leadership to up to 10 people.
• Coordinate with emergency services and internal departments.
• Ensure compliance with safety, security, and sanitation protocols.
• Attend required trainings and participate in staff meetings.
• Maintain attendance as an essential function.

Conhecimentos

Emotional regulation

Trauma-informed care

Customer service

Communication

Team leadership

Conflict resolution

Formação

High School Diploma or GED

Descrição da vaga

The Road Home in Utah seeks a Housing Advocate Team Lead to ensure compassionate, trauma-informed support for individuals experiencing homelessness. You will oversee daily shelter operations, mentor staff, document incidents, and coordinate with emergency services to provide critical resources.

This in-person role reports to the Housing Advocate Supervisor, with a swing shift (3 pm–11:30 pm) and weekend work.