Housing Advocate & Landlord Liaison - Worcester

YWCA Central Massachusetts, Inc.; Worcester (MA); On-site; USD 30,000 - 41,000; Full time

Job summary

YWCA Central Massachusetts in Worcester, MA is seeking a Housing Navigator to assist participants in securing affordable housing and maintaining stability. You will build landlord relationships, advocate for clients, coordinate with housing providers, and support crisis stabilization and long-term wellbeing.

The role is full-time (35 hours/week) with day shifts, travel up to 25%, and a pay rate of $26.00 per hour.

Qualifications

• Two years+ experience in human or social services
• Bachelor’s degree preferred, or equivalent experience

Responsibilities

• Prospects and develops new landlord relationships to support individuals experiencing homelessness and promote housing stabilization
• Provides intensive home-based advocacy, including permanent housing planning, relocation support, landlord and tenant education, and guidance around financial assistance
• Serves as a liaison between landlords, providers, and staff to support positive communication and occupancy
• Provides individual advocacy services including weekly meetings, calls, and virtual meetings
• Co develops participant action plans focusing on crisis stabilization, long-term wellbeing, and sustainable goals
• Assists participants with goals related to education, employment, childcare, and safe housing
• Coordinates access to resources including transportation, funding, respite, housing, and services with partners
• Builds relationships with service providers and community organizations in Central Massachusetts
• Performs data entry and submits reports for grant compliance

Education

Bachelor’s degree preferred or equivalent

Tools

Word

Excel

Job description

YWCA Central Massachusetts in Worcester, MA is seeking a Housing Navigator to assist participants in securing affordable housing and maintaining stability. You will build landlord relationships, advocate for clients, coordinate with housing providers, and support crisis stabilization and long-term wellbeing.

The role is full-time (35 hours/week) with day shifts, travel up to 25%, and a pay rate of $26.00 per hour.