Housing Navigator: Help Families Find Permanent Homes

YWCA Greater Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 43,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision benefit

Paid life insurance

10 paid holidays

Up to 27 days of paid time off

Employee assistance program

403(b)

Professional development opportunities

Job summary

The Housing Coordinator provides case management and support to individuals and families residing in YWCA’s Housing Programs, guiding them toward self-sufficiency and permanent housing.

The role emphasizes housing-first, trauma-informed, strength-based practices; manage referrals, complete intake and exit assessments, and maintain HMIS data timeliness while coordinating with partners and funders.

Qualifications

• Bachelor’s degree with two years relevant experience or an associate/technical degree with three years relevant experience and one year supervisory experience.
• Valid PA driver’s license and ability to travel throughout the City of Pittsburgh.
• Act 33/34 clearances are required.

Responsibilities

• Ensure new client referrals are housed within 30 days of intake.
• Use housing-first, trauma-informed, and strength-based case management.
• Develop and monitor housing goal plans with SMART objectives.
• Complete intake/exit assessments and HMIS data entry within 72 hours.
• Maintain confidential client files and report to Manager/Director as needed.
• Prepare monthly billing and contract reports for funders and YWCA.

Skills

Case management

Housing-first approach

Trauma-informed care

HMIS data entry

Communication skills

Education

Bachelor's degree with two years relevant experience

Associates, Business, or Technical Degree/Certification with three years relevant experience and one year supervisory experience

Job description

The Housing Coordinator provides case management and support to individuals and families residing in YWCA’s Housing Programs, guiding them toward self-sufficiency and permanent housing.

The role emphasizes housing-first, trauma-informed, strength-based practices; manage referrals, complete intake and exit assessments, and maintain HMIS data timeliness while coordinating with partners and funders.