Housing Admin Assistant – Front Desk & Records

Aurora Housing Authority - Colorado; Aurora (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with employer match

Paid time off

Tuition reimbursement

Job summary

The Housing Authority of the City of Aurora (AHA) is seeking an Administrative Assistant to support the Assisted Housing Staff. You will assist applicants, manage filing systems, and handle general office duties, including backup reception coverage.

Requirements include HUD knowledge, strong customer service, and solid computer and communication skills. The role offers competitive pay and comprehensive benefits, with opportunities for on-the-job training.

Qualifications

• Solid knowledge of Housing and Urban Development (HUD) regulations.
• Excellent customer service skills, ability to remain respectful and solutions oriented at all times.
• Solid computer skills.
• Solid written and verbal communication skills with the ability to effectively communicate and interact with all levels of personnel and the general public.
• Expert filing skills.
• Up to three (3) months on-the-job training to perform the job effectively.

Responsibilities

• Provides assistance and program information to applicants in person and over the phone including assistance with completing forms.
• Responds to applicant and participant inquiries and works to resolve concerns regarding program services.
• Performs admin assistant functions including filing, faxing and copying.
• Assists in the preparation and tracking of applicant and participant paperwork.
• Relieves the Receptionist for breaks, lunch, and as needed.
• Maintains department on site and off site filing system.
• Processes incoming and outgoing mail.

Skills

Customer service

HUD regulations

Computer skills

Written and verbal communication

Filing

Tools

Microsoft Excel

Microsoft Word

Microsoft Access

Job description

The Housing Authority of the City of Aurora (AHA) is seeking an Administrative Assistant to support the Assisted Housing Staff. You will assist applicants, manage filing systems, and handle general office duties, including backup reception coverage.

Requirements include HUD knowledge, strong customer service, and solid computer and communication skills. The role offers competitive pay and comprehensive benefits, with opportunities for on-the-job training.