Houseperson

IHG Hotels; United States; Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Medical/dental/vision insurance

401k

Descripción de la vacante

IHG Hotels is seeking a Housekeeping Assistant to support room attendants with linens, supplies, and general cleaning tasks across guest floors and public areas.

The role involves lifting items, responding to guest requests, and assisting with deep cleaning projects. Basic literacy and English communication are preferred, with an expectation to work nights, weekends, or holidays as needed.

Formación

• Basic reading, writing, and math skills.
• Some housekeeping experience.
• Ability to speak English preferred.

Responsabilidades

• Assist room attendants with heavy items and deliver linens and supplies.
• Remove dirty linen from carts/closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; wipe shelves, sweep, wax floors, and store items properly.
• Respond to guests' requests for housekeeping supplies in a timely manner.
• Clean designated areas including public restrooms, fixtures, vending areas, storage areas, and other public spaces.
• Report to supervisor any repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action for guest satisfaction.
• Monitor and control supplies to minimize waste across areas.
• Promote teamwork and coordination with other departments.
• May collect newspapers for recycling and assist with deep cleaning projects.
• May perform other duties as assigned.

Conocimientos

Basic literacy

Housekeeping exp

English ability

Descripción del empleo

DUTIES AND RESPONSIBLITIES

• Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants' carts and closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests' requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May collect newspaper and other items for recycling.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.

REQUIREMENTS

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling,

OTHER

• May be required to drive in the performance of duties
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Reading and writing abilities are utilized often when reading assignments and completing checklists.
• May be required to work nights, weekends, and/or holidays.

WORK AREA

Housekeeping areas, guest corridors, service elevators

WAGE

The hourly pay rate for this role is $17.75.

BENEFITS

• We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.