Houseperson

IHG Army Hotels; Columbia (SC); Presencial; USD 17 000 - 25 000; Tempo integral

Resumo da oferta

IHG in Columbia, SC is seeking a Hotel Housekeeping Helper to assist with routine cleaning, linen delivery, and supply distribution on assigned floors. The role supports room attendants and housekeeping operations to maintain clean and organized spaces for guests.

Daily tasks include delivering supplies, handling linens, and helping with deep cleaning projects as needed. Weekend or night shifts may be required; ability to lift heavy items is essential.

Qualificações

• Basic reading, writing and math skills required.
• Some housekeeping experience and ability to speak English preferred.

Responsabilidades

• Assist room attendants with heavy items such as mattresses and linens.
• Deliver linens and other supplies to room attendants.
• Remove dirty linen from attendants' carts and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas.
• Respond to guests' requests for housekeeping supplies in a timely manner.
• Clean designated areas such as restrooms, vending areas, storage areas and public spaces.
• Report to supervisor any repairs or safety concerns.
• Respond to guest complaints and ensure corrective action for guest satisfaction.
• Monitor supplies and minimize waste across housekeeping areas.
• Promote teamwork and quality service through daily coordination with other departments.
• May collect newspapers and recycling items.
• May assist with deep cleaning projects.
• May assist with other duties as assigned.

Conhecimentos

Reading & writing

Housekeeping experience

English proficiency

Descrição da oferta de emprego

DUTIES AND RESPONSIBLITIES:

• Assist room attendants with heavy items such as mattresses and linens.Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May collect newspaper and other items for recycling.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

Basic reading, writing, and math skills.Some housekeeping experience and ability to speak English preferred.

Qualifications and Requirements:

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling,

Other:

• May be required to drive in the performance of duties
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Reading and writing abilities are utilized often when reading assignments and completing checklists.
• May be required to work nights, weekends, and/or holidays.