Houseperson

MA - Allin/Aultman Hall (MFOKB); Fort Sill (OK); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Medical/dental/vision insurance

401k plan

Employee benefits

Descripción de la vacante

IHG Hotels & Resorts in Fort Sill, OK is seeking a Housekeeping Support Associate to assist room attendants, deliver linens, and maintain service areas. This on-site role requires physical stamina and a commitment to guest satisfaction.

You will lift up to 75 lbs and push/pull up to 300 lbs, assist with deep cleaning as needed, and work within a team to ensure clean, welcoming spaces for guests.

Formación

• Basic reading, writing, and math skills.
• Some housekeeping experience and ability to speak English preferred.

Responsabilidades

• Assist room attendants with heavy items such as mattresses and linens.
• Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned carts and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas.
• Remove trash, wipe down shelves and sweep/wax floors.
• Respond to guests’ requests for housekeeping supplies in a timely manner.
• Clean designated areas including restrooms, vending areas, storage areas, and public areas.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints and take corrective action to achieve satisfaction.
• Monitor and control supplies to minimize waste.
• Promote teamwork and coordination with other departments.
• May collect newspapers and other items for recycling.
• May assist with deep cleaning projects.
• May assist with other duties as assigned.

Conocimientos

Reading skills

Writing skills

Math skills

English proficiency

Descripción del empleo

DUTIES AND RESPONSIBLITIES:

• Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May collect newspaper and other items for recycling.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling,

Other:

• May be required to drive in the performance of duties
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Reading and writing abilities are utilized often when reading assignments and completing checklists.
• May be required to work nights, weekends, and/or holidays.

Work Area: Housekeeping areas, guest corridors, service elevators

Wage:

The hourly pay rate for this role is $17.75.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.