Houseperson

MA - Fort Jackson Inn (ZYKJA); Columbia (SC); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

IHG Hotels & Resorts is seeking a on-site Housekeeping Support Associate in Columbia, SC. The role assists room attendants with heavy items, delivers supplies, and maintains closet and storage areas to support clean, efficient operations.

Responsibilities include responding to guest requests, cleaning designated areas, reporting safety concerns, and helping with deep cleaning projects. Availability to work nights, weekends, or holidays may be required.

Qualificações

• Carrying or lifting items weighing up to 75 pounds.
• Pushing and/or pulling items up to 300 pounds.
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Frequently bending, Stooping, and kneeling.

Responsabilidades

• Assist room attendants with heavy items such as mattresses and linens; deliver linens and supplies.
• Remove dirty linen from assigned carts and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; wipe shelves and sweep floors.
• Respond to guests’ requests for housekeeping supplies promptly.
• Clean designated areas such as public restrooms, vending areas, storage spaces and other public areas.
• Report to supervisor any needed repairs or unsafe conditions.
• Address guest complaints and take corrective action to ensure satisfaction.
• Monitor supplies and minimize waste across housekeeping areas.
• Promote teamwork and coordination with other departments.
• May collect newspaper and items for recycling.
• May assist with deep cleaning projects.
• Other duties as assigned.

Conhecimentos

Physical stamina

English speaking

Teamwork

Attention to detail

Descrição da oferta de emprego

DUTIES AND RESPONSIBLITIES:

• Assist room attendants with heavy items such as mattresses and linens.Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May collect newspaper and other items for recycling.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

Basic reading, writing, and math skills.Some housekeeping experience and ability to speak English preferred.

Qualifications and Requirements:

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling,

Other:

• May be required to drive in the performance of duties
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Reading and writing abilities are utilized often when reading assignments and completing checklists.
• May be required to work nights, weekends, and/or holidays.