Houseperson

MA - Bronson Hall - Historia (ZYLMB); Joint Base Lewis-McChord (WA); On-site; USD 19,000 - 23,000; Full time

Job summary

IHG Hotels & Resorts at Joint Base Lewis-McChord is seeking a Housekeeping Attendant to assist room attendants on assigned floors, deliver linens, and support cleaning of public areas. You will respond to guest requests and coordinate with housekeeping and other departments to ensure guest satisfaction.

The role involves lifting up to 75 pounds, standing for extended periods, and may require night/weekend shifts due to hotel operations.

Qualifications

• Basic reading, writing, and math skills required.
• Ability to speak English preferred.
• Some housekeeping experience is preferred.

Responsibilities

• Assist room attendants with heavy items and deliver linens to carts.
• Transport dirty linens to laundry and deliver fresh linens to carts.
• Clean designated areas including public restrooms, fixtures, and storage areas.
• Respond to guests’ requests and report repairs or unsafe conditions.
• Promote teamwork with other departments and minimize waste.

Skills

Basic reading writing and math

English speaking ability

Housekeeping experience

Job description

JOB OVERVIEW:

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas.Deliver and retrieve items requested by guests and housekeeping staff.

DUTIES AND RESPONSIBLITIES:

• Assist room attendants with heavy items such as mattresses and linens.Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May collect newspaper and other items for recycling.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

Basic reading, writing, and math skills.Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling,

Other:

• May be required to drive in the performance of duties
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Reading and writing abilities are utilized often when reading assignments and completing checklists.
• May be required to work nights, weekends, and/or holidays.

Work Area:Housekeeping areas, guest corridors, service elevators

The statements in this job description are intended to represent the key duties and level of work being performed.They are not intended to be ALL responsibilities or qualifications of the job.

This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.