Houseperson

Caesars Entertainment; Danville (VA); On-site; USD 21,000 - 28,000; Full time

Job summary

Caesars Entertainment is seeking a Houseperson to support hotel housekeeping operations and keep guest areas ready for guests. The role involves stocking linen, distributing supplies, assisting room attendants, and handling guest requests with a focus on service quality.

Requires HS diploma or GED, and flexibility for a varied schedule. Candidates should be able to lift up to 30 pounds and push/pull up to 100 pounds; prior hotel experience is preferred but not required.

Qualifications

• HS Diploma or GED required.
• Casino/Hotel experience preferred.
• Experience in upscale hotel environment preferred.
• Prior experience as a Room Attendant preferred but not required.
• Flexibility for evenings, weekends, holidays and overtime.

Responsibilities

• Conduct daily inspections of areas cleaned by housekeeping.
• Maintain linen room on each floor and stock with linen and supplies.
• Distribute clean linen to Room Attendant carts and linen closets.
• Transport used linen to laundry via chute and carts.
• Assist Room Attendants with beds, trash, and linen delivery.
• Provide guest amenities as needed and keep guest rooms clean.
• Make up rooms when required and follow safety procedures.
• Address guest queries and fulfill special requests.
• Transport linen from loading dock to the housekeeping laundry depot.
• Operate housekeeping equipment and push/pull up to 100 lbs.

Education

HS diploma or GED

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Houseperson is responsible for completing task that assist in keeping hotel areas and rooms ready for our guests by supporting other housekeeping staff .

How You Will Create the Extraordinary

Responsible for conducting daily inspections of all areas cleaned by theMaintains housekeeping linen room on each floor, stocks with linen and supplies ensuring adequate level of supplies.

Responsible for counting and distribution of clean linen to both Room Attendant carts as well as linen closets.

Pick upused linen from Room Attendant’s carts, drops linen down chute to carts that are then taken to laundry room.

Pick up linen and garbage from housekeeping carts throughout the day

Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities.

Delivers requested guest amenities including pillows,additionalbeds,blanketsand other items.

Maintain the cleanliness of the guest room floors and storage closets as needed.

When needed,makeup rooms.

Follow all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment.Must be able toidentifyand report safety concerns or maintenance deficiencies for proper handling.

Adheres to departmental and company policies.

Performs all other related and compatible duties as assigned.

Perform duties with cleaning chemicals and equipment including carpet/floor care.

Perform special projects assigned by supervisors

Follow safety and security procedures.

Obtain cleaning supplies needed from supply room

Sign for keys prior to starting shift

Required to empty bag on vacuum cleaner daily

At the end of shift, turn in keys, supplies, and sign computer assignment sheet to theappropriate locations

Addressing guest queries and solving special requests

Remove soiled linen from guest rooms

Performs all other related and compatible duties as assigned.

Perform duties with cleaning chemicals and equipment including carpet/floor care.

Perform special projects assigned by supervisors

Adheres to departmental and company policies.

Assistlaundry attendant with transporting the linen from loading dock drop off location to Housekeeping Laundry Depot

Operates equipment, including vacuum cleaners, radio, phone, mop, and broom.

Ability to push up to 50 pounds daily for the duration of shift

What You Will Need

HS diploma or GED.

Casino/Hotelexperiencepreferred.

Experience within an upscale hotel preferred.

Prior experience as a Room Attendantpreferred but notrequired.

Demonstrated ability inmaintainingconsistent, high quality service levels; prior experience in supervising work units; history of developing employees who have been successfully promoted to increasing levels of responsibility;track recordof managing a department that provides excellent service to guests.

Must have schedule flexibility including evenings, weekends, holidayshiftsand overtime, as needed.

Musthave a positive team-oriented attitude.

Need to be able to lift 30 pounds and push or pull 100 pounds.

Must be able to move furniture and do heavy liftingon a daily basis.

Ability to uphold anddemonstratethe highest level of integrity in all situations and recognize standards required by a regulated business.

Wage: $16.25

ADDITIONAL REQUIREMENTS

Physically mobile with reasonable accommodation.

Must be able to lift and carry upwards to 25 pounds.

Must be able to bend, reach, kneel, twist and grip items while working atassigneddesk area.

Manual dexterity and coordination tooperateoffice equipment, including 10 key adding machines, personal computers, fax machines, andphotocopiers.

Read, write, speak, and understand English.

Operate inmentallyand physically stressful situations.

Respond to visual and aural cues

Work in cold & hot temperatures

Possibly be exposed tosecondhandsmoke

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.