Room Attendant (Harrah's Joliet)

Caesars Entertainment; Joliet (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Caesars Entertainment in Joliet, IL is seeking a dedicated Housekeeper to transform guest rooms into pristine escapes. You will ensure amenities are displayed for guest delight and maintain a spotless, welcoming retreat.

The role requires enthusiasm, teamwork, and the ability to work a flexible schedule including weekends. Prior housekeeping experience and the ability to handle cleaning chemicals are essential. $16.00 per hour, full time.

Qualifications

• High School diploma or equivalent required.
• Must be 18 years of age or older.
• Prior hotel housekeeping or environmental cleaning experience is required.
• Must be able to work with cleaning chemicals.
• Must be punctual, have good work ethics, and be reliable with a can-do attitude.
• Must be flexible with the schedule to work holidays and weekends.

Responsibilities

• Clean and reset guest rooms to four-star standards.
• Make beds, dust, vacuum, mop, and sanitize bathrooms.
• Stock and replenish room amenities, linens, and supplies.
• Complete daily housekeeping reports as required by Supervisors.
• Maintain the workstation and follow safety guidelines.

Skills

Teamwork

Positive attitude

Punctual

Flexible schedule

Education

High School diploma or equivalent

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Join us in creating unforgettable experiences for our guests! As a vital member of our team, you'll deliver warm and friendly service every single time while transforming guest rooms into pristine escapes. Your mission? To craft a spotless haven that leaves no trace of previous visitors. You'll take pride in ensuring every amenity sparkles and shines, thoughtfully displayed for our guests’ delight. Bring your passion for hospitality to life and make every room a welcoming retreat!

How You Will Create the Extraordinary

• Responsible for key security by properly adhering to key checkout procedures.
• Cleaning rooms includes making beds, dusting, vacuuming carpet, moping tile, removing all trash, disinfecting sinks, tubs, and toilets.
• Must clean a minimum of 14 rooms a day while marinating the Caesars’s standard of cleanliness and delivering great guest service.
• Supplies rooms with all amenities, linens, and special items as requested.
• Assures that every room meets four-star standards prior to guest occupancy.
• Responsible for maintaining the workstation, including stocking the workstation with sheets, pillowcases, towels, and all amenities.
• Completes daily housekeeping reports as required by Housekeeping Supervisors.
• Enters proper code, via telephone, to update checkout ready status for rooms to ensure “Fast and Flawless” service standards.
• Follows all established safety and security guidelines.
• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
• Moves furniture in the room as necessary, weighing up to 15 pounds.
• Adheres to all regulatory, company and department policies and procedures.
• Secure and return the key at the end of the shift.
• Turn in all Lost and Found items to security in a timely manner
• Notifies supervisors of any conspicuous people or problems, such as missing room items, damage, pets, engineering problems, etc.
• Completes all other duties as assigned promptly,maintainingCaesars’mopping

What You Will Need

• High School diploma or equivalent required.
• Must possess a positive attitude and demonstrate effective teamwork skills.
• Must be 18 years of age or older
• Prior hotel housekeeping or environmental cleaning experience is required.
• Must be able to work with cleaning chemicals.
• Must be punctual, have good work ethics, and be a reliable person with a can-do positive attitude.
• Must be flexible with the schedule to work holidays and weekends.

Additonal Requirements:

• Lifts up to a maximum of 50 pounds and frequently lifts and/or carries up to 50 pounds.
• Position requires 20% standing, 5% sitting, 75% walking.
• The physical ability to stand and/or walk continuously for the duration of the shift
• Requires frequent bending, twisting, climbing, and stooping; very frequent pushing, kneeling, and reaching overhead.
• The physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans,lamps, and tables.
• The physical ability to tolerate any required personal protective equipment, such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate continuously.
• The physical ability to tolerate any required personal protective equipment, such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis.
• Must be able to read, understand and tolerate the usage of cleaning chemicals.
• Must be able to work in a fast paced, stressful environment.
• Must have the manual dexterity to operate cleaning equipment and machines.
• Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust.
• Requires the ability to respond to speech, touch, smell, aural and visual cues.
• $16.00 per hour.
• Employment Type – Full Time
• We’re looking for team members who can work a flexible schedule. Since weekends are our busiest time, weekend availability is important. Once you're officially hired, your days off will be scheduled for you

TOGETHER WE WIN
We believe in delivering family-style service— an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 89362
• Job Category Housekeeping and Laundry
• Job Schedule Full time
• Locations Harrah's Joliet Casino (On-site)