Houseperson

Spire Hospitality LLC; Birmingham (AL); Hybrid; USD 18,000 - 22,000; Full time

Benefits offered by this job

Early pay

Medical insurance

Dental insurance

Vision insurance

Hotel discounts

Paid time off

401(k) matching

Life insurance

Disability insurance

Wellness programs

Job summary

Spire Hospitality LLC is hiring at The Kelly Birmingham, Tapestry Collection by Hilton, to deliver outstanding housekeeping and guest services in a premier downtown hotel.

As a valued member of our Housekeeping Team, you will keep corridors, foyers and public spaces spotless, stock supplies, assist room attendants, and support the team during peak times with a positive, guest-focused approach.

Qualifications

• High school diploma or equivalent required.
• Experience in housekeeping preferred.

Responsibilities

• Provide exceptional service to guests with prompt, thoughtful responses.
• Maintain cleanliness of guest floors, foyers, stairwells, and public vending areas.
• Stock linen closets with amenities to support Room Attendants.
• Assist during peak occupancy with removing soiled linens and trash.
• Perform deep cleaning of guestrooms and preventive maintenance tasks.

Skills

Customer service

Attention to detail

Teamwork

Physical stamina

Communication

Education

High school diploma or equivalent

Job description

Overlooking downtown Birmingham, The Kelly Birmingham, Tapestry Collection by Hilton is within walking distance of several restaurants, bars, and attractions. Alabama Theatre, Regions Field, Birmingham Museum of Art, and Birmingham Jefferson Convention Complex are less than two miles away. We're also 15 minutes from the airport.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for maintaining the pristine appearance and cleanliness of the hotel, ensuring guest floor corridors, foyers, stairwells, and public vending areas shine. Additionally, you will assist room attendants to uphold the highest standards of quality and guest satisfaction.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Uphold the highest standards of cleanliness by meticulously maintaining guest floor corridors, foyers, stairwells, and public vending areas
• Ensure every detail is attended to by stocking linen closets with amenities and supplies to support our dedicated Room Attendants
• Support our team's commitment to excellence by swiftly removing soiled linens and trash from guest floor corridors and carts, providing crucial assistance during peak occupancy periods
• Perform deep cleaning activities in guestrooms alongside preventative maintenance tasks

Physical Demands:

• Lift, carry, push, or pull heavy loads weighing up to 50 lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces

Qualifications:

Education:

• High school diploma or its equivalent

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)