Houseperson

Crowne Plaza Resort Asheville; Asheville (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Hulsing Hotels in Asheville seeks a dedicated House Person to keep guest rooms and public areas clean and welcoming. You will assist guests, coordinate with room attendants, and ensure timely completion of daily tasks while upholding hotel standards.

Applicants should have a High School Diploma or related experience, a friendly demeanor, and the ability to work well in a team. This on-site role emphasizes professionalism and efficiency.

Qualifications

• High school diploma or at least one year in housekeeping or related field.
• Previous hotel or customer service experience desired.
• Must be team oriented, empathetic, friendly and proactive.

Responsibilities

• Maintain cleanliness and appearance of hotel rooms and public areas.
• Assist guests and respond to requests promptly.
• Deliver linen and supplies to room attendants.
• Follow policies and report daily shift details to supervisor.

Skills

Customer service

Team oriented

Empathetic

Organized

Prioritization

Education

High School Diploma or equivalent

Job description

House persons are responsible for maintaining the cleanliness and appearance of the hotel and providing customers with quality service in a timely and friendly manner. House persons represent the hotel to all guests, assisting with guest needs, and completing all daily duties and assigned projects utilizing the principles, policies and standards of Hulsing Hotels.Essential Duties & Responsibilities:Have detailed knowledge of and comply with all housekeeping policies, procedures, and standards.Completion of all department Daily Checklists and shift reports before end of assigned shift and submission to the department manager.Regularly check all guestroom hallways and vending areas for trash, room service trays and linen. Items must be removed and delivered to appropriate locations.Delivery of linen and other supplies to the Room Attendants cleaning the guestrooms.In all guest interactions associate must always be professional, accommodating, helpful and friendly.Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.Performs other duties as assigned.Knowledge and Skills Required:High School Diploma or at least one (1) year of previous experience as a room attendant or another related field.Previous hotel-related or customer service experience desired.Must be team oriented, empathetic, friendly and show initiative.Well organized and able to prioritize tasks.