Houseperson

OCI Hospitality; Town of Florida (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

OCI Hospitality is seeking a dedicated Housekeeping Support staff member to assist in maintaining cleanliness and guest service standards. Responsibilities include delivering linens, assisting in room preparations, performing laundry tasks, and providing exceptional service to guests. Ideal candidates possess strong interpersonal skills, demonstrate attention to detail, and can manage stressful situations professionally. Join our team and contribute to operational efficiency in a supportive environment.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.

Responsibilities

• Provides support to housekeeping by delivering linens and toiletries.
• Assists with preparing rooms for cleaning.
• Performs laundry and linen care tasks.
• Maintains stocked linen and storage rooms.
• Meets cleanliness and time requirements for cleaning.
• Provides exceptional guest service.
• Performs basic maintenance tasks.
• Handles chemicals safely.
• Operates laundry and cleaning equipment.

Skills

Interpersonal and communication skills

Organizational skills

Attention to detail

Ability to handle stressful situations

Professional conduct

Job description

Description

• Provides support to the housekeeping department by delivering linens, toiletries, and other supplies as needed and replenishes supplies in public areas.
• Assists with preparing rooms for cleaning upon guest departures and with deep cleaning projects.
• Performs all tasks and functions related to laundry and linen care.
• Maintains appropriately stocked linen and storage rooms.
• Meets all cleanliness and time requirement standards established for cleaning various areas of the hotel.
• Provides exceptional guest service and responds promptly to guest inquiries and concerns.
• Performs basic maintenance skills including plunging toilets, changing light bulbs, and changing batteries.
• Handles chemicals and cleaning supplies with care and in accordance with standards.
• Operates commercial laundry and cleaning equipment.
• Assists team members and other departments as needed to contribute to operational efficiency.
• Performs additional responsibilities as assigned by leadership.

Requirements

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.