Houseperson

OCI Hospitality; Rochester (MN); On-site; USD 28,000 - 35,000; Full time

Job summary

OCI Hospitality in Rochester, MN, is seeking a dedicated individual for a housekeeping support role. Responsibilities include delivering linens and toiletries, assisting with room preparation and deep cleaning, and performing laundry tasks. The ideal candidate should have strong interpersonal and organizational skills, and the ability to manage stress professionally. This role is essential to maintaining high cleanliness standards and exceptional guest service in the hotel environment.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.

Responsibilities

• Provide support to the housekeeping department by delivering linens and toiletries.
• Assist with preparing rooms for cleaning and deep cleaning projects.
• Perform all tasks related to laundry and linen care.
• Meet cleanliness and time standards for cleaning various hotel areas.
• Provide exceptional guest service and respond to inquiries.

Skills

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Stress management

Job description

Description

• Provides support to the housekeeping department by delivering linens, toiletries, and other supplies as needed and replenishes supplies in public areas.
• Assists with preparing rooms for cleaning upon guest departures and with deep cleaning projects.
• Performs all tasks and functions related to laundry and linen care.
• Maintains appropriately stocked linen and storage rooms.
• Meets all cleanliness and time requirement standards established for cleaning various areas of the hotel.
• Provides exceptional guest service and responds promptly to guest inquiries and concerns.
• Performs basic maintenance skills including plunging toilets, changing light bulbs, and changing batteries.
• Handles chemicals and cleaning supplies with care and in accordance with standards.
• Operates commercial laundry and cleaning equipment.
• Assists team members and other departments as needed to contribute to operational efficiency.
• Performs additional responsibilities as assigned by leadership.

Requirements

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.