Houseman

ARK; Bend (OR); On-site; USD 26,000 - 28,000; Full time

Job summary

ARK is seeking a houseperson to provide outstanding guest experiences in a hotel setting. The role involves keeping public areas clean, including hallways, meeting rooms, and lobbies, and delivering guest-requested items to rooms with a can-do attitude.

The ideal candidate has 1+ years of housekeeping or houseperson experience, strong customer service skills, and a dedication to maintaining high cleanliness standards. Compensation is hourly and ranges based on experience.

Qualifications

• Must be hard-working with strong time management, organizational, and communication skills.
• Knowledge of cleaning techniques and products is required.
• 1+ years experience as a houseperson/housekeeper or similar in hospitality.

Responsibilities

• Start shift by visiting assigned floors to collect trash, dirty linen and other materials as directed.
• Restock linen supply on each floor by transporting clean linen to storage facilities.
• Ensure a clean environment in guest rooms, corridors, lobby and other work areas.
• Provide exceptional customer service by anticipating and responding quickly to guest requests.
• Deliver supplies to guest rooms, such as rollaway beds, cribs, and blankets.

Skills

Time management

Organizational skills

Communication skills

Education

High school diploma or GED

Job description

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies.

You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity,

Compensation: $19 - $20 hourly

Qualifications

• Hard worker with strong time management, organizational, and communication skills
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Graduated high school, received GED or equivalent
• Strong knowledge of cleaning techniques and products
• Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field

Responsibilities

• Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
• Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
• Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
• Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms