Housekeeping Team Lead — Elevate Guest Experience

Residence-Inn-By-Marriott-0964fef; Five Points South (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

Vacation, Sick and Holiday time off

Pet insurance

401(k) with matching

Hotel Room Discounts

YouDecide program

Job summary

Residence Inn Birmingham Downtown at UAB is seeking a dedicated Housekeeping Supervisor to lead the housekeeping team in ensuring a safe, clean experience for guests, associates, and vendors.

You will supervise staff, hire/train, inspect guest rooms, manage supplies, respond to guest needs, and coordinate emergency procedures. This role calls for strong communication, physical stamina, and a commitment to outstanding service.

Qualifications

• Housekeeping experience preferred.
• Ability to move throughout building and assist staff as needed.
• Effective verbal and written communication skills.

Responsibilities

• Supervise the housekeeping staff; provide training, coaching, and feedback.
• Interview, hire, train, and manage performance evaluations as needed.
• Supervise and inspect cleaning of guest rooms, public areas, and back of house.
• Issue assignments, manage supplies, and control inventory.
• Respond to guest requests and concerns to ensure satisfaction.
• Log items in Lost and Found and handle inquiries.
• Implement emergency training and procedures to protect guests and assets.
• Adhere to attendance rules and perform other duties as assigned.

Skills

Housekeeping experience

Verbal and written communication

Physical strength (100 lbs)

Mobility in building (stoop/bend/reach

Job description

Residence Inn Birmingham Downtown at UAB is seeking a dedicated Housekeeping Supervisor to lead the housekeeping team in ensuring a safe, clean experience for guests, associates, and vendors.

You will supervise staff, hire/train, inspect guest rooms, manage supplies, respond to guest needs, and coordinate emergency procedures. This role calls for strong communication, physical stamina, and a commitment to outstanding service.