Housekeeping Supervisor - Lead & Train Guest-Ready Rooms

Wischermann Partners; Edina (MN); On-site; USD 60,174,000 - 63,039,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Pet Insurance

Employer paid Life/LTD

Fully vested 401k

Employee Assistance Program

PTO

Holiday Pay (Hourly)

Recognition Program

Volunteer Initiatives

Marriott Hotel Travel Discounts

Complimentary English Classes

Job summary

The Westin Edina Galleria in Edina, MN is seeking a Housekeeping Supervisor to lead and train housekeeping staff, ensuring guest room cleanliness and smooth operation of public spaces. You will inspect rooms, coach associates, and coordinate with hotel departments to deliver exceptional stays.

Applicants should have prior housekeeping experience, strong English communication, and the ability to work a flexible schedule, including weekends.

Qualifications

• Previous housekeeping experience or equivalent training required.
• Good reading, writing, and oral proficiency in the English language.
• Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement.
• Ability to work effectively with co-workers as part of a team and with minimal supervision.
• Flexibility to work a varied schedule, which may include weekends and holidays.
• Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance.
• Ability to stand and walk for entire shift.
• Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

Responsibilities

• Train housekeeping associates in professional knowledge and skills according to the departmental standards.
• Inspect guest rooms to ensure housekeeping standards are achieved.
• Ensure VIP rooms are provided with appropriate amenities and services.
• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Maintain positive guest and resident relations at all times.
• Resolve guest complaints to ensure guest satisfaction.
• Collaborate with all departments and communicate through GXP.

Skills

Housekeeping experience

English proficiency

Attention to detail

Teamwork

Flexibility

Physical strength

Stamina

Safety awareness

Education

High School or Equivalent

Job description

The Westin Edina Galleria in Edina, MN is seeking a Housekeeping Supervisor to lead and train housekeeping staff, ensuring guest room cleanliness and smooth operation of public spaces. You will inspect rooms, coach associates, and coordinate with hotel departments to deliver exceptional stays.

Applicants should have prior housekeeping experience, strong English communication, and the ability to work a flexible schedule, including weekends.