Housekeeping Supervisor - Lead & Train Guest-Ready Rooms

Wischermann Partners

Edina (MN)

On-site

USD 60,174,000 - 63,039,000

Full time

9 days ago
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Benefits offered by this job

Medical
Dental
Vision
Pet Insurance
Employer paid Life/LTD
Fully vested 401k
Employee Assistance Program
PTO
Holiday Pay (Hourly)
Recognition Program
Volunteer Initiatives
Marriott Hotel Travel Discounts
Complimentary English Classes

Job summary

The Westin Edina Galleria in Edina, MN is seeking a Housekeeping Supervisor to lead and train housekeeping staff, ensuring guest room cleanliness and smooth operation of public spaces. You will inspect rooms, coach associates, and coordinate with hotel departments to deliver exceptional stays.

Applicants should have prior housekeeping experience, strong English communication, and the ability to work a flexible schedule, including weekends.

Qualifications

  • Previous housekeeping experience or equivalent training required.
  • Good reading, writing, and oral proficiency in the English language.
  • Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement.
  • Ability to work effectively with co-workers as part of a team and with minimal supervision.
  • Flexibility to work a varied schedule, which may include weekends and holidays.
  • Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance.
  • Ability to stand and walk for entire shift.
  • Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

Responsibilities

  • Train housekeeping associates in professional knowledge and skills according to the departmental standards.
  • Inspect guest rooms to ensure housekeeping standards are achieved.
  • Ensure VIP rooms are provided with appropriate amenities and services.
  • Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
  • Maintain positive guest and resident relations at all times.
  • Resolve guest complaints to ensure guest satisfaction.
  • Collaborate with all departments and communicate through GXP.

Skills

Housekeeping experience
English proficiency
Attention to detail
Teamwork
Flexibility
Physical strength
Stamina
Safety awareness

Education

High School or Equivalent

Job description

The Westin Edina Galleria in Edina, MN is seeking a Housekeeping Supervisor to lead and train housekeeping staff, ensuring guest room cleanliness and smooth operation of public spaces. You will inspect rooms, coach associates, and coordinate with hotel departments to deliver exceptional stays.

Applicants should have prior housekeeping experience, strong English communication, and the ability to work a flexible schedule, including weekends.

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