Housekeeping Supervisor: Lead & Elevate Guest Rooms

Hyatt Regency; Minneapolis (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401K match

Discounted room nights

Free room nights

Education assistance

Parking discount

Gym access

Free meals

Food & beverage discount

Paid time off

Job summary

Hyatt Regency Minneapolis is seeking a Housekeeping Supervisor to lead daily housekeeping operations and develop team members. You will inspect guest rooms and public areas to ensure cleanliness and presentation standards are consistently achieved, ensuring a first-class hospitality experience for guests.

Responsibilities include coaching staff, prioritizing tasks, handling guest requests, and coordinating with Front Office and other departments.

Qualifications

• A resume must be submitted to be considered.
• Minimum of 1-year hotel experience, preferably in housekeeping.
• Excellent communication.
• Basic computer skills and ability to learn hotel operating systems.
• Prior Supervisory experience (preferred).
• Flexible availability, including weekend and holidays.
• Strong attention to detail and commitment to quality standards.

Responsibilities

• Supervise and support housekeeping staff throughout the shift.
• Inspect guest rooms, suites, and public areas to ensure compliance with Hyatt Regency brand standards.
• Ensure rooms are guest-ready and address any deficiencies prior to guest arrival.
• Monitor room status, prioritize assignments, and communicate updates with the Front Office and other departments.
• Provide coaching, training, and feedback to housekeeping colleagues to support performance and development.
• Respond to guest requests and resolve service concerns in a professional and timely manner.
• Report maintenance concerns, safety hazards, and cleanliness issues to the appropriate departments.
• Maintain inventory levels of linens, guest supplies, and cleaning products.
• Assist with scheduling priorities, special projects, deep cleaning initiatives, and department goals.
• Support a safe, organized, and efficient work environment.
• Follow all hotel safety, sanitation, and security procedures.
• Perform other duties as assigned to support the operation and guest experience.

Skills

Excellent communication

Basic computer skills

Supervisory experience

Attention to detail

Flexible availability

Tools

Hotel operating systems familiarity

Job description

Hyatt Regency Minneapolis is seeking a Housekeeping Supervisor to lead daily housekeeping operations and develop team members. You will inspect guest rooms and public areas to ensure cleanliness and presentation standards are consistently achieved, ensuring a first-class hospitality experience for guests.

Responsibilities include coaching staff, prioritizing tasks, handling guest requests, and coordinating with Front Office and other departments.