Housekeeping Supervisor - Lead, Train & Delight Guests

The Inn at Ohio Northern University; Ohio; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Hotel discounts

401k Plan

Shoes for Crews

Pet Insurance

Job summary

Waterford Hotel Group is seeking a Housekeeping Supervisor to lead room attendants, inspect rooms, and ensure cleanliness standards are met. You will train staff, assign tasks, and coordinate with the Housekeeping Manager to maintain inventory and timely room readiness.

The role requires detail orientation, strong time management, and excellent customer service. A flexible schedule and ability to work independently while supporting the team are essential.

Qualifications

• Attention to detail, time management and customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check.
• Ability to follow instructions.

Responsibilities

• Greet guests and respond to queries.
• Maintain inventory.
• Assign housekeeping tasks.
• Provide necessary training.
• Schedule appropriately with Housekeeping Manager.
• Control and ship lost and found items promptly.
• Demonstrate time management skills.
• Solve problems as they arise.
• Report any technical issues and maintenance needs.
• Update status of guest rooms to the appropriate departments.

Skills

Detail oriented

Time management

Customer service

Team player

Independence

Flexibility

Background check

Following instructions

Job description

Waterford Hotel Group is seeking a Housekeeping Supervisor to lead room attendants, inspect rooms, and ensure cleanliness standards are met. You will train staff, assign tasks, and coordinate with the Housekeeping Manager to maintain inventory and timely room readiness.

The role requires detail orientation, strong time management, and excellent customer service. A flexible schedule and ability to work independently while supporting the team are essential.