Housekeeping Supervisor — Lead Guest Rooms & Service

Tapestry Conshohocken; New Orleans (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Life insurance

Disability options

401k with match

Discounted room rates

Training & development

Job summary

Concord is seeking a Housekeeping Supervisor in New Orleans to guide a team and ensure clean, comfortable spaces that enhance every guest experience. You will supervise housekeeping, laundry, and houseperson teams, inspect rooms for cleanliness and brand standards, train staff, and coordinate daily assignments while maintaining guest satisfaction.

This full-time role requires strong leadership, excellent communication, a flexible schedule including weekends and holidays, and a commitment to

Qualifications

• Prior housekeeping or supervisory experience preferred.
• Strong attention to detail and leadership skills.
• Ability to train, motivate, and support a team.
• Excellent communication and guest service skills.
• Organized, reliable, and able to manage multiple priorities.
• Physical ability to assist with cleaning tasks and lift up to 40 lbs.
• Must be able to work a flexible schedule, including weekends and holidays.

Responsibilities

• Supervise housekeeping, laundry, and houseperson teams to ensure quality, productivity, and standards.
• Inspect guest rooms and public areas to confirm cleanliness and brand compliance.
• Train and support team members to drive performance and consistency.
• Lead daily assignments, key control, and team readiness.
• Respond to guest requests and resolve concerns promptly.
• Monitor room status, report maintenance needs, and ensure timely room readiness.
• Maintain organized housekeeping spaces and support operations as needed.

Skills

Housekeeping supervisory

Attention to detail

Leadership

Training and motivation

Communication

Guest service

Organization

Physical ability 40 lbs

Flexible schedule

Job description

Concord is seeking a Housekeeping Supervisor in New Orleans to guide a team and ensure clean, comfortable spaces that enhance every guest experience. You will supervise housekeeping, laundry, and houseperson teams, inspect rooms for cleanliness and brand standards, train staff, and coordinate daily assignments while maintaining guest satisfaction.

This full-time role requires strong leadership, excellent communication, a flexible schedule including weekends and holidays, and a commitment to