Housekeeping Supervisor - Lead Guest-First Team (PTO,401k)

Landmark Hotel Group; Hampton (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Generous Paid Time Off

Colonial Life Supplemental Insurance

401(k) with company match

Life insurance

Training and Development Opportunities

Paycor's OnDemand Pay

Employee discounts

Job summary

Landmark Hotel Group is seeking a Housekeeping Supervisor at Hyatt Place Hampton to lead a team in maintaining guest rooms, public areas, and employee spaces with a focus on service quality.

This full-time on-site role requires strong leadership, guest-first attitude, and the ability to thrive in a fast-paced environment; benefits include medical, dental, vision, and growth opportunities.

Qualifications

• Experience: A minimum of two years of experience as a Housekeeper at a 100-plus-room property.
• Education: High School Diploma or equivalent Basic Experience:
• Strong interpersonal and leadership skills
• "Guest First/Service" Approach
• Strong organizational skills
• Experience working in a fast-paced environment
• Morning, Evening, Holidays, and Weekend availability is required

Responsibilities

• Maintain superior cleanliness levels in all guest rooms, public areas, and employee areas.
• Meet or exceed all productivity and expense levels as set forth in the budget process.
• Ensure that all Housekeeping Personnel are trained in the company-approved programs.
• Ensure that all department employees are treated to the fair and appropriate application of all company policies and procedures.
• Assist in the championing of the Company Mission Statement and Hotel Mission Statement with key emphasis on Superior Guest Service and Product Quality as described in "Our Quality Pledge and Standards of Service.”
• Maintain an open and professional approach towards fellow managers and their departments.

Skills

Interpersonal skills

Leadership

Organizational skills

Guest service

Fast-paced

Weekend availability

Education

High School Diploma or equivalent

Job description

Landmark Hotel Group is seeking a Housekeeping Supervisor at Hyatt Place Hampton to lead a team in maintaining guest rooms, public areas, and employee spaces with a focus on service quality.

This full-time on-site role requires strong leadership, guest-first attitude, and the ability to thrive in a fast-paced environment; benefits include medical, dental, vision, and growth opportunities.