Housekeeping Supervisor: Lead & Elevate Guest Experience

Rebel Hotel Company; Lancaster (Lancaster County); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Career advancement

Company match

Job summary

Rebel Hotel Company is seeking a Housekeeping Supervisor for Home2 Suites Lancaster - PA. This on-site, full-time role leads the Housekeeping team, oversees daily operations, schedules staff, and ensures cleanliness aligned with brand standards to deliver exceptional guest experiences.

You will work closely with Front Office and Engineering, coach room attendants and other staff, manage inventory, and ensure safety compliance while maintaining a positive, productive work environment across

Qualifications

• Minimum of 3–5 years of progressive housekeeping leadership in a hotel.
• Strong knowledge of housekeeping operations and safety practices.
• Proficiency with Windows-based hotel management systems.

Responsibilities

• Oversee daily housekeeping operations to meet cleanliness standards.
• Monitor room assignments, productivity, and service levels.
• Coordinate with Front Office and Engineering on statuses and requests.
• Conduct inspections, root-cause analysis, and data tracking for improvement.
• Assist with scheduling and labor management; promote a positive work environment.
• Train and coach staff on procedures, standards, and safety.

Skills

Leadership

Communication

Interpersonal skills

Guest service

Problem solving

Organization

Multitasking

Bilingual

Flexible schedule

Microsoft Windows

Tools

Microsoft Windows

Job description

Rebel Hotel Company is seeking a Housekeeping Supervisor for Home2 Suites Lancaster - PA. This on-site, full-time role leads the Housekeeping team, oversees daily operations, schedules staff, and ensures cleanliness aligned with brand standards to deliver exceptional guest experiences.

You will work closely with Front Office and Engineering, coach room attendants and other staff, manage inventory, and ensure safety compliance while maintaining a positive, productive work environment across